Bauyer's Guide Q3 Q4 2015

Buyer’s Guide

Buyer’s Guide
to Avaya DevConnect
4th Quarter 2015

Number 22

DC
EV ONNECT

Avaya DevConnect Select Products
Workforce Optimization
e Avaya DevConnect Select
Product Program includes
solutions from over 40 partners
and continues to grow. e
Yes, HP does that, too.
Buyer’s Guide showcases these solutions, which
were chosen for their unique value in the
marketplace and their proven interoperability
with Avaya technology. DevConnect Select
Outstanding customer service is a powerful competitive Products are orderable directly from Avaya and
its extensive network of channel partners.
di erentiator. It’s also what makes the performance of your Learn more about DevConnect Select
contact center so crucial to your success.
Products by visiting the DevConnect
Marketplace at www.devconnectmarketplace.
com (under About Avaya DevConnect).
The HP Q niti Workforce Optimization solution gives you the edge you need with an integrated
product suite for superior interaction automation and analysis in today’s multichannel contact Avaya DevConnect Tested Solutions
Avaya DevConnect Technology
center environment:
Partners include companies who
o er applications, hardware
• Exceptionalagentperformancemanagement
or services which further enhance Avaya’s
portfolio. e Buyer’s Guide showcases • Regulatory and process compliance
DevConnect Technology Partner solutions
which have successfully passed DevConnect • Signi cantcostreductionandoutstandingcustomer
Compliance Testing, and have been shown to be engagement
compatible with Avaya solutions.
• Powerfulagentschedulingandforecasting
Learn more about the Avaya DevConnect
Program and obtain a list of compliance-
tested solutions by visiting www. With over 30 years of contact center industry experience,
devconnectmarketplace.com.
HP Q niti powers some of the largest contact centers
in the world. We help top technology, healthcare, and
The Avaya DevConnect Program
telecommunications companies gain a competitive
e Avaya DevConnect Program supports advantage with the tools they need to operate world-class
companies developing interoperable solutions contact centers.
that enable customers to extract greater value
from their Avaya investment. DevConnect
provides a wide range of free and enhanced Yes, HP does all that.
membership options, ranging from technical Your contact center can do that, too.
education and support, through to compliance
testing and co-marketing for commercial A leader in contact
applications.
center analytics.
DevConnect Technology Partner
compliance-tested solutions
complement Avaya products
creating a diverse range of
- Frost & Sullivan
proven interoperable solutions
for Avaya customers. Avaya customers and
channel partners have access to these tested
solutions with supporting documentation to
assist them in implementation and support
e orts. is enables introduction of new Avaya DevConnect Compliant
For more information, Follow us on:
capabilities into customer environments contact us at:
with con dence, speeding deployment of @HP_Q niti
new applications and reducing both network autonomy.com/q niti HP Q niti
complexity and implementation costs.
+1 (214) 981-3265 HP Q niti Community
Enhanced technical support packages are D
T
E
T
E
S
also available to enterprises to support in-house Q niti.info@hp.com
HPAutonomy
development activities.
© Copyright 2014 Hewlett-Packard Development Company
Learn more at www.avaya.com/devconnect