Page 134 - Leveraging Up ebook by Joanne Linden 2021 ACE Peer Network
P. 134

Leveraging Up!


                   Build Trust and Camaraderie


                   Peer  learning  facilitators,  listen  for  themes,  capture  key

        ideas  and  resources,  maximize  time,  and  create  opportunities  for

        participants  to  bond. Participants  can concentrate  on sharing  and
        learning, knowing that one person is keeping the conversation on

        track and moving forward.




        Ensure  everyone  feels  safe  and  has  a  chance  to  participate.
        Psychological  safety  is  an  important  component  in  willingness  to

        learn, the sharing of ideas and admitting mistakes. Set aside time for

        participants to get to know one another before tackling heavy topics.
        Acknowledge and normalize the discomfort of being vulnerable and

        set  confidentiality  guidelines.  During  each  new  peer  learning

        community’s  first  session,  ask  everyone  to  agree  to  the  terms  of
        confidentiality, thoughtful discourse and respect toward one another.




        Next, be aware of status dynamics — participants might be unwilling

        to share their challenges if the assistant to their Manager’s Manager
        is in the same peer group, or if an unfamiliar person is in the room.

        Fireside Chats are now a popular session in which participants have

        an informal, engaging and in-depth question-and-answer session.




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