Page 135 - Leveraging Up ebook by Joanne Linden 2021 ACE Peer Network

Leveraging Up!

Difference is a Point of Value

Diverse perspectives can help us transform our thinking.

When participants’ perspectives differ, normalize their

experience by sharing how groups often come from different
perspectives, but can still work together on a common goal. We often

ask participants to consider how they can apply parts of another’s
experience to their own work, and how that perspective might also

be true. Participant check-ins will help you understand and prepare
for differing perspectives.

Make Data-Driven Improvements

Regularly collect quantitative and qualitative data from
participants about their experience. Develop processes to capture

data such as attendance trends, peer learning participant turnover,
participant satisfaction with meeting facilities, and progress on team

goals or objectives. Useful qualitative data includes participant

feedback about what they valued, how the peer learning information
has or will change how they do their jobs, and their ideas for

upcoming sessions. This data will not only help program staff learn
how and where to improve, it will demonstrate program value to

stakeholders and participants.

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