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MGR INTERACTION GUIDE


                                                                                                      WEEK 1

        DAY WITH YOUR MGR
        OCCURS WEEK 1 - DAY 2                                           CHECKLIST
        This your initial meeting with your new Sales                   Complete HR forms (I-9, etc.)
        Consultant and is to occur "live".                              Order Sales Collateral such as Business Cards, Company
        During this meeting you will ensure that they have              Credit Cart, cell phone, etc. (if applicable)
                                                                        Sales Goals, compensation plan, expectations.
        completed all HR requirements and provide overall               Review and confirm set up with Runzheimer (if
        guidance for their role and the tools they will use.            applicable)
        You will also assist with procurement of Sales                  Review Expense Tool and company expense policies.
                                                                        Call and meet the Lab Mgr and Customer Service Mgr
        Collateral they will be using in their role.                    Schedule lab tour for next day.





        TERRITORY REVIEW
        OCCURS WEEK 1 - DAY 2
                                                                        CHECKLIST
        Provide the Sales Consultant an overview of their               Provide list of Accounts - discuss the area they will cover.
        territory including the history, demographics,                  Discuss current competitive threats
        geographic coverage, economics, marketplace                     Recent Gains - Losses
        profile, and impact of local events, analysis, lab              Lab support- strengths - weaknesses
        support, and other information about the territory.             What to expect on initial calls




        TOP 25-35 ACCOUNT REVIEW
        OCCURS WEEK 1 - DAY 2
                                                                        CHECKLIST
        This time is set aside for you to give an in-depth
        review of their Top 25 and Next 35 accounts.                    Top 25 Accounts - status- challenges -expectations
        You will also introduce them to the Account                     Next 35 Accounts - status- challenges -expectations
                                                                        Priorities - key growth opportunities
        Planning tools (Account Planning Template & the                 Account Planning Tools - introduction - how to use
        Action Plan Checklist) they will be using.

                   The Account Planning Tools are available for you to download from "Sales Management Execution Resources" on the
                         Understand Site and have also been provided to the Consultant under Week 1- Day-2 Account Review.




        1/2 DAY WITH YOUR MGR
        OCCURS WEEK 1 - DAY 3
                                                                        CHECKLIST
        It's important to set collaboration expectations and            Conduct introduction call and schedule ride-along with
        define the critical partnerships they can leverage to           the ACE/Mentor for Week 2
        achieve growth within their territory (Lab personnel,           Review critical partnerships - collaboration expectations
        Brand, Signet Armorlite, Strategic Accounts, and others).       Prepare the Sales Consultant for upcoming Lab Tour:
        This time is set aside for you to introduce them to             issues, concerns, partnership opportunities, review Lab
                                                                        Tour Guide provided to the Consultant
        each of these and to define the working relationships.
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