Page 19 - AVRO News Issue 3 May

WMS Rescue & Recovery!

WMS Rescue & Recovery – from Rajiv explains..
national warranty provider WMS Why this is the ultimate package
where everything is handled by a
Group – is the latest addition to the “So why choose WMS Rescue &
company’s expanding portfolio and Recovery I hear you ask? Well we dedicated CSA.
offers a range of premium vehicle understand how important it is for
breakdown services and benefits to you to be back on the road as quickly
retailers and consumers. and safely as possible should the “Our VRO rates are and always will
unforeseen happen!” be competitive and we make sure that
It follows six months of development our VRO’s are paid within 48 hours of
and is now operating via a national WMS Rescue and Recovery have receiving their invoice.”
network of the highest-calibre developed a benefits package
approved vehicle recovery operators specifically designed for the needs of WMS RESCUE &RECOVERY, Relax.
(VROs), with an aggregate fleet the modern motorist at a cost that is We’ve got you covered.
of more 3,000 recovery vehicles affordable.
comprising regular and specialist Contact Us Today.
equipment. “Included in this package are your
standard benefits that you would Tel: 0113 487 8720
Investment from the parent company expect from any rescue and recovery
included the development of its service, such as 24/7 support and Email: Info@WMSRescue.co.uk
dedicated Leeds-based contact centre, service but with WMS Rescue and
recruitment of technically trained Recovery you get so much more Web: WMSRescueandrecovery.co.uk
operator staff and advanced electronic Included as standard. You certainly
systems linking directly into the VROs’ do…. Added the wrong fuel? Not
systems. to worry. Misfuelling assistance is
standard with WMS. Have a flat tyre
The premium products include cover but no spare? That’s fine. Spare
for misfuelling, key assist and flat tyre wheel support is Included with WMS.
assist as standard, with no callout Lost your keys? Not a problem. WMS
charges or additional fees. But the provides Key Assist at no extra cost”
main difference, says WMS Group,
will lie in the commitment to delivering We pride ourselves on the points
a consistently outstanding customer below….
service.
Our Ethos: It’s the Customer that
WMS Rescue & Recovery is comes First, NOT the car.
spearheaded by Head of Operations
Rajiv Kapoor. He is the former Head Our separate network of Auto
of UK Operations for DHL Courier Locksmiths and Misfuelling
Services, where he oversaw 400 Engineers.
contact centre staff, and former Head
of Operations for a Cambridgeshire- Our current statistics on repairs
based vehicle recovery firm. and roadside recovery, which we
make available.

AVRO NEWS 19