Page 19 - Connell Strategy Objective Book 2019
P. 19
Key Performance Indicators
Key Performance Indicator Measure
Head of Sales Core Solution – Core Product (HSCS), (HSCP)
1 DYNAMICS Adoption
• Team Adoption Ratio HSCS ..Call Planning - Reporting, Open Opportunities, HPCP Customer Contact Points
2 Ex Stock Sales • Sales Growth Rate %
HSCS HSCP
3
Profitability
• Improvement Net Working Capital Ratio HSCS
• Achievement in PTNI
HPCS HSCP
4 New Business Development • New Business Contribution Rate
HSCS
5
Development
• Establish Individual Training & Development Plan
HSCS HSCP
Team Capability Thru Competency - Skill
6 Team Collaboration - Leadership
• Established and Execute Regular Business - Performance Review
HSCS HSCP
7
Customer Engagement - Experience
• Customer Retention
HSCP
• Customer Regain
HSCP
