Page 20 - Tourism The International Business

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Hotels today. As Holiday Inns developed in size, they also added features to their properties. Rooms were
better furnished and facilities were added. As they moved upscale a gap was left at the lower-priced end of the
market. That gap was filled by a variety of budget chains offering a clean room without the frills required by a

business person or family traveler en route to a destination.
The other end of the market opened up also with a variety of luxury properties and all-suite hotels that provided
a two-room suite for families or business people.
Chains have increased their influence, and the independent is finding it increasingly harder to compete.
Today, the hotel industry is segmenting its marketing efforts to an extent not seen before. Properties are being
built for specific groups of people: the upscale, the middle market, and the value conscious. Many of the chains have
separate divisions competing in the marketplace.

Tourism: a definition
A variety of definitions exist for what we call tourism. Thus, it is important to know exactly what we are talking
about when we say "tourism" for several reasons. The development of attractions and facilities requires increasingly
large amounts of money. A decision to build or not build depends upon numbers of potential users. Is there a large

enough market to support such a project, be it a hotel, restaurant or theme park? If we can arrive at a common
definition of tourism, travel and tourist then we are better able to use the numbers or data to determine whether or
not to build, where to advertise, which destinations are growing or fading. In short, our business decisions will be
better if they are made with a full understanding of what exactly we are talking about.
Tourism is not an industry, although tourism gives rise to a variety of industries. Tourism is an activity engaged
in by people who travel.

International tourist
League of Nations. It is generally agreed that definitions of a tourist are unsatisfactory. According to the
League of Nations in 1937, a "foreign tourist" is:
• any person visiting a country, other than that in which he usually resides for a period of at least 24 hours.

The following individuals are considered tourists:
• persons traveling for pleasure, for family reasons, for health, etc.;
• persons traveling to meetings, or in representative capacity of any kind (scientific, administrative,
diplomatic, religious, athletic, etc.);
• persons traveling for business reasons;

• persons arriving in the course of a sea cruise, even when they stay less than 24 hours (the latter should be
regarded as a separate group, disregarding if necessary their usual place of residence.
The following individuals are not regarded as tourists:
• persons arriving, with or without a contract of work, to take up an occupation or engage in any business
activity within that country;
• other persons arriving to establish a residence in that country;
• students and other persons in boarding establishments or schools;

• residents in a foreign zone and persons domiciled in one country and working in an adjoining country;

Tourism the International Business 20 A Global Text