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OPCR Form 1 - Delivery Units
Instructions

This form shall contain a presentation of the programs, performance measures of the delivery/service units of the University. Based on the SPMS of the University, particularly the Table of Reference, the delivery
units/service units shall specify accomplishments and targets for eadn program with the corresponding budget allotment, and rating for each performance indicator.

Column (1): No. - Indicate the number according to the order of the Performance Indicator
Column (2): PAP/Performance Indicator - Indicate the following:
Program j'/.e. Higher Education Program, Advanced Education Program, Research Program, Extension Program, Support to Operations, and General Administration and S upport Services)
and/or the project and/or the activity under each program.
Performance Indicator - should be those agreed for each program as indicated in the Table of Reference
Performance Indicators could be expressed in terms of quantity, quality, and timeliness as defined below:
Quantity Indicator - Indicates the number of units or volume of output delivered during a given period of time.
Quality Indicator - indicates how well the output is delivered and how they are peiceived by clients. Common quality PI include accuracy or completeness, safety and client satisfaction.

Timeliness - indicates a measure of the availability of the output as and when required by the client Timeliness indicators may include turnaround time, a verage waiting time, distance/time
travelled by clients to receive a service, etc.
Column (3): Targets - Indicate the performance targets for each Performance Indicator broken down in the four quarters of the year.
Column (4): Alloted Budget - Cost provision for the year corresponding each program.
Column (5): Division/DepartmentlSection Responsible - Indicate the sub-unit of the division or department responsible for each program and performance targets

Column (6): Actual Accomplishments - Indicate the actual accomplishments at the end of each quarter. These are achievements of the quarterly targets to achieve the annual tctal or average target.
Column (7): Rating - Indicate the rating in terms of Quantity, Quality, and/or Timeliness in accordance to ‘the SPMS of the University.
Column (8): Remarks - Indicate any explanatory note or statements with regard to the indicators or targets and/or accomplishment of the targets.