Page 628 - Area X - H
P. 628

•   Maintenance of      CF/SF             Updated and maintained   5-100% of computers   5-functional                              DPIMT Personnel
                                 Computers and                         software              and software        1-non-functional
                                 Software                                                    1-below 100%
                                                     CF/SF             Response to requests  5-100% of requests  Client satisfaction  5-within 1  day           DPIMT Personnel
                                                                       for repairs           1-below 100%        rating:             4-within 2 days
                                                                                                                 5-Outstanding       3-within 3 days upon receipt of
                                                                                                                 4-Very Satisfactory   request
                                                                                                                 3-Satisfactory      2-within 4 days
                                                                                                                 2-Poor               1-after 4 days and above
                                                                                                                 1-Very Poor
                             •   Maintenance of      CF/SF                a)  Response to    5-100% of requests   Client satisfaction   5-within 1  day         DPIMT Personnel
                                 network infrastructure                       request to     1-below 100%        rating:             4-within 2 days
                                                                             troubleshoot                        5-outstanding       3-within 3 days upon receipt of
                                                                             internet                            4-very satisfactory   request
                                                                             connectivity                        3-satisfactory      2-within 4 days
                                                                                                                 2-unsatifactory      1-after4 days and above
                                                                                                                 1-poor
                          Internal Control Unit      CF/SF                                                                           5-within 1  day            ICU personnel
                             •   Implementation of                     Recommendations       5-100%                                  4-within 2 days
                                 Auditing rules and                    submitted for         1-below 100%                            3-within 3 days upon receipt of
                                 policies                              consideration in relation                                     request
                                                                       to implementation of                                          2-within 4 days
                                                                       auditing rules and                                             1-after 4 days and above
                                                                       policies
                                                     CF/SF             Auditing/Assessment of   5-100% of documents   5 - no error   5-within 1  day            ICU personnel
                                                                       financial transactions  of financial      4-with 1  error     4-within 2 days
                                                                                             transactions acted   3-with 2 errors    3-within 3 days upon receipt
                                                                                             upon                2-with 3 errors     2-within 4 days
                                                                                             1-below 100%        1-with 4 errors     1-after 4 days and above
                          Income Generating Projects   SPF                                                                                                      IGP personnel
                             •   Management of IGPs                    Submitted proposal for   5-130% and above the                 5-within the rating period
                                                                       IGP                   targeted number                         1-beyond the rating period
                                                                                             4-115-129%
                                                                                             3-100-114%
                                                                                             2-51-99%
                                                                                             1-50% and below
                          Executive Assistants       CF/SF                                                                                                      EA personnel
                              •   Review/Assess                        Accuracy of the                           5 - no error
                                 communication for the                 assessment of the                         4-with 1  error
                                 President’s action                    communication given to                    3-with 2 errors
                                                                       the President for action                  2-with 3 errors
                                                                                                                 1-with 4 errors
                          Medical-Dental Services
                              •   Provide health     CF/SF             Physical examination   5- 90 to 100% of                       5-lmmediately responded to   Physician/Dentist
                                 services                              conducted             clients served                          patients

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