Page 16 - Law Society of Hong Kong MPMC Manual v8 - With checklists (1 March 2018)
P. 16

Practice Management Course | Unit 2
                                                                                               Financial Management



                      Month            Total debts      Debts overdue     % of doubtful    Comments
                                       (TD)             60+ days          debts (DD)       Why has the
                                                        (D60)             (D60 / TD) x     DD% gone up
                                                                          100 = DD%        or down?




                     Cost tracking
               30.  When assessing performance,  remember that profit equals revenues minus costs.
                     This  means  that  when  evaluating  the  viability of  specific  activities,  it is  crucial  to
                     take into account costs of production (in addition to fee revenue).

               31.  Cost management is a common blind spot in financial management, typically
                     because  it  is  difficult  to  match  costly  activities  with  their  impact  on  revenue.  For
                     example, it is difficult to estimate the IT department’s contribution to profitability.
                     However, this does not mean that cost management should be ignored; rather, it
                     suggests that a strategic view has to be taken regarding the justification of costs.

                     Cash flow and tax payments
               32.  The  cash  flow  of  a  practice  must  be  managed  properly  to  avoid  liquidity  issues.
                     Liquidity issues can arise through a number of circumstances. For example, a large
                     tax payment falls due, or a larger than usual payroll payment must be made, or a
                     departing equity partner needs to be paid out.  When the cash flow is poor, equity
                     partners may even struggle to pay themselves their drawings.

               33.  The processes that a practice has with respect to billing WIP and collecting unpaid
                     bills efficiently are important to ensure that there is sufficient cash flow to pay the
                     partners of the practice their drawings and to make on-going operational expenses.

                     Pricing strategies

                     Costs of running a file
               34.  The  issue  of  pricing  is  often  the  main  source  of  contention  with  the  client.
                     Consequently, care should be taken in forming an appropriate fee estimate, and in
                     justifying this estimate to the client. The process of forming a fee estimate is called
                     ‘scoping’.

               35.  Increasingly,  solicitors  are  being  held  accountable  for  cost  predictability  by  their
                     clients.  Even  when  not  on  a  fixed  fee,  clients  understandably  want  some  idea  of
                     what embarking on a particular legal process is going to cost them.

               36.  Particular  regard  must  be  given  to  the  Guide  as  it  pertains  to  fees  (Volume  1,
                     Chapter 4). For example, it provides for informing clients about costs, the recording
                     of agreed fees, how fees are to be calculated in the absence of an agreed fee, and
                     informing clients about initial estimates being exceeded.

               37.  In general, for a law practice:

                     •  Fee  Estimate  =  the  proposed  fixed  fee  or  value  pricing  amount  or,
                        alternatively,  the estimated number of  recoverable hours to be  spent






               © The Law Society of Hong Kong (2018)                                                     Page 12
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