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Thailand Standard Levels
Everyone knows that a five-star hotel has a higher level of service and accommodations
than a three-star hotel. But what exactly does that mean? In Thailand, the Thailand Hotel
Standard has adopted the internationally recognized one through five star system for hotels
and resorts. They are in ascending order of excellence from one at the lowest and five at
the highest.
The star system defines the qualities and business services. Some will have fitness centers
characteristics of the hotel. The three broad areas and gift shops. If paying for four – star accommo-
that are defined by the star system are: the stan- dation, the tourist can expect a fine-dining restau-
dard of construction and facilities, the standard of rant, bar/lounge, upto-date technology services,
maintenance, and the standard of services. Further full amenities and detail to style and comfort.
considerations include the location and surround- Obviously, five-star hotels offer the finest luxury
ings, as every restaurateur and hotelier will acclaim appointments. Superlative service and style are
the three keys to success are location, location, a must. Architecture and design are of the great-
and location. The physical structure and security est importance as is the finest in furnishings and
system are important. Guests must both be com- abundance of space. Expect tennis courts, pools,
fortable and feel they and their possessions are fine-dining options and more.
secure. Handicapped friendly access is increasingly Tourists should keep in mind that one-
important in the global society. Hotels have guests star does not mean inadequate. It means basic.
that rent rooms and guests that use other facilities Five-star definitely means luxury.
and services such as restaurants, bars and business
centers. The variety, esthetics and quality of all of
these services are factors in determining a star rat-
ing. One of the first questions many potential hotel
guests ask concerning a hotel is, “How clean is it?”
Standards of hygiene along with helpfulness and
friendliness of staff greatly enhance the standard of
a hotel. It is not enough to build good facilities; the The star system defines the
facilities must be maintained. An ongoing system qualities and characteristics
designed to maintain standards is essential. of the hotel. The three broad
Generally speaking, a one-star hotel is for areas that are defined by the
the budget traveler. It is expected to be clean, star system are: the standard
basic accommodation, with no frills. Two-star es-
tablishments are best described as limited service of construction and facilities, the
hotels. Accommodations are basic and clean while standard of maintenance, and
some business services may be offered. The rooms the standard of services.
usually include private bath, telephone and TV.
Three-star hotels tend to emphasize style, comfort
and service. The tourist may expect to find on-site
dining, a swimming pool, conference rooms and
Thailand Standard Hotels 21 Directory 2021