Page 7 - Emotional Intelligence

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…For improved employee self-awareness, performance, teamwork and productivity

One training solution does not fit all. Even within a shared topic, there are individual preferences and
skill sets needed for advanced performance. Top performers have one thing in common. They know
themselves well and know how to capitalize on their strengths and leverage their talents to create
desired results. The Training Edge is certified and uses the best assessment and benchmark tools in
the industry. We know how to use these tools as a stand alone or in conjunction with our stellar
learning ladder programs. We help people and organizations to recognize the talents that are present
and identify any gap areas. Assessments bring the science to the art of employee development,
retention, and selection process. The key to successful talent management and personal growth is
knowledge of each person’s unique behaviors, values, skills, and talents. With this knowledge, people
and teams can be effectively coached and taught by maximizing strengths to achieve the
organization’s goals. Below is a sampling of the Assessment Tools that we offer to help our clients
meet their needs.
Conflict Mode Instrument (TKI)
The Thomas-Kilmann Conflict Mode Instrument (TKI) is a conflict style inventory, which is a tool
developed to measure an individual's response to conflict situations. The TKI measures a person's
behavioral choices in conflict situations: competing, collaborating, compromising, avoiding, and
accommodating.
Cross Cultural Profile
In today’s global economy, organizations and employees need to understand and appreciate intercultural
differences to help improve communication, increase trust levels, and strengthen relationships. This
assessment tool helps individuals to understand cultural dimensions so that they can recognize,
appreciate and adapt to others.
DiSC
DiSC is an assessment tool that not only defines unique behavior, but guides the employee and manager
in leveraging behavior for success. With this capability, this versatile management tool can be used to
hire the right person, get employees off to a fast start, revitalize current employees, improve
communication build sound employee-manager relationships.
Emergenetics®
Based on research that indicated we are born “pre-wired” with traits to act and think in certain ways. We
modify these traits as we interact with our environment. The combination of our experiences and
genetics intertwine to form recognizable patterns. Emergenetics® is the science based tool that explains
these brain and thinking patterns.

Emotional Intelligence (EQ) Assessment
The EQ report focuses on five areas within interpersonal and intrapersonal intelligence. Intrapersonal
intelligence is the ability to understand oneself, while interpersonal intelligence is the ability to
understand others. In the business environment, EQ is important because it helps to leverage awareness
of emotions for workplace effectiveness.

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