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12: Marketing mix: product and price




                                               The role of packaging

                                               Most products bought by consumers are packaged. The design and materials
                                               used in the packaging of products can be important in promoting the product.

                                               Poorly designed or poor quality packaging may influence consumers so they
                                               think the product inside is not very good. Well-designed, imaginative packaging,
                                               using good quality materials sends the message to consumers that ‘this is a good
                                               quality product’.



                ACTIVITY 12.2

                Choose one of the following products:

                Toothpaste
                Coff ee jar
                Breakfast cereal
                Chocolate bar

                Look at the packaging of your chosen product. What do you think is the role of the packaging for the product you have
                chosen?





                                               Packaging is an additional cost which increases the final price of the product.
                                               Businesses must not spend too much money on packaging as this may increase the
                                               price above the level consumers are willing to pay.                         167
                                                  In recent years consumers have become more aware of environmental issues.
                                               This has led to many businesses using recycled materials in their packaging, or the

                                               packaging itself can be recycled.

                                                  In Activity 12.2 you should have identified the following roles of packaging:
                                               ■  to protect the product
                                               ■  to provide information about the product
                                               ■  to help consumers recognise the product.

                                               You may have identified other purposes of the packaging which are also important

                                               in helping to promote and sell the product such as:
                 TOP TIP
                 Packaging is sometimes referred
                                               ■  The packaging might have a use once the product has been used up, for example a

                 to as the ‘fifth P’. This is oft en

                                                  coffee jar might be a storage jar.
                 thought of as a separate element
                 of the marketing mix.         ■  To keep the product fresh once the packaging has been opened, for example the
                                                  inside packaging of breakfast cereals.
                                               The product life cycle

                 KEY TERM                      All products have a life cycle. The life cycle represents the sales of the product
                                               over time. Th e product life cycle is divided into four main stages, as shown in
                 Product life cycle:  the pattern   Figure 12.2.
                 of sales of a product from
                 introduction to its withdrawal   ■  Introduction stage – the product is introduced into the market. Sales are low.
                 from the market.
                                                  The product might be making a loss in this stage because of the cost of heavy
                                                  advertising to gain product recognition.
                                               ■  Growth stage – the product is becoming better known to consumers. Sales are
                                                  increasing. The product usually starts to earn profit during this stage.
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