Page 21 - News On 7 August 2021
P. 21
COMPUTER TECH TALK.
Welcome to tech talk. First let me introduce myself. I’m Jim Sanders of
Dr. Jim’s Computer Repair and have been working on computer systems
since DOS 3.1. I have a technical background that spans many different
areas over the last 30 years. My motto is if you have a question, ask. If I
do not know the answer, I will find it and point you in the right
direction.
For our first tech talk I would like to discuss the POP-UP window that
instructs you to contact Microsoft. The below image was recently taken
from a customer’s computer.
This is not real this is a scam in which they want you to call the number. From there they will ask you to allow them to log on to your
computer and data mine (harvest personal information). Worse yet they will tell you it is going to cost you X amount of $$$ to fix your
computer. DO NO DO NOT EVER CALL THESE NUMBERS. The best thing you can do if you can is close all the screens and if needed
restart your computer immediately. If you are locked out of your computer and or you still end up with pop up screens you should have
your system cleaned and make sure all access is gone.
While my customer did call the number, he hung up when he could not understand the person on the other end. I have heard many horror
stories and dollar amounts in excess of $20,000. If you find yourself in this position and you have given credit card information, contact
the financial institution immediately and tell them you suspect a charge that may be fraudulent in nature. They will help you protect your
money.
Until next time.