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SVMIC Telemedicine: Essentials of Virtual Care Delivery
Conclusion
Communication is critical to effective healthcare. Telemedicine,
or telehealth, is just a logical extension of the electronic network
that has become pervasive throughout the world. In its early
days, the idea of a “TV doctor” was a novelty, and regulators
and payors struggled to differentiate television medicine from
the “regular” kind and build standards for it. This narrow view
utterly failed to anticipate the explosion of applications that has
erupted from a pool of creative developers and the speed of
their adoption.
Law always lags technology. Once again, we are dealing with
regulatory mechanisms and rules meticulously negotiated to
solve problems that society has already progressed beyond.
As we think collectively about the implications of merging
e-communication into the medical workflow, we will need to
adapt technical, legal, and administrative processes to deal with
the benefits and hazards this will bring.
With robust preparation and training, telemedicine can bring
many benefits to a busy medical practice and advance the
quality of patient care. Taking steps to align your practice’s goals
with implementation of telemedicine should limit the barriers to
success.
At a minimum, ensure you have covered all the following:
13
• Basics of professionalism and communication
• Awareness of standards of care
• Examination basics
13 “Teaching Telemedicine”, Peter Greenwald, MD, and Neel Naik, MD, Weill Cornell Medicine,
presented virtually for the MPL Association Claims/Risk Workshop, October 1, 2020.
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