Page 3 - AHATA Excellence Award Portfolio - Rufina Orman Employee of the Year 2019

A Letter from our Assistant General Manager – Ms. Jessica Franken

Dear AHATA Excellence Judges,

We nominated Rufina Orman as Employee of the year for the AHATA EXCELLENCE
AWARD for several reasons and it was due time for her and everyone to know how much La
Cabana Beach & appreciates her for her efforts in this world of hospitality. I applaud AHATA

to give me this opportunity to recognize and reward her because she stands out and is an
exemplary associate. As the Assistant General Manager with over 30 years of service at the
prestigious Resort, I endorse her for dedication, passion and loyalty over the years. Rufina is
an associate that you can rely on and her consistent service delivery has placed her on our
honor role. Rufina’s longevity at La Cabana has given her all the tools to perform at her
utmost and she has been giving our internal and external customers outstanding satisfaction
in service whenever they need to deal with her. Rufina understands the importance of accuracy,

consistency and productivity and performs as such. Rufina is an example for her colleagues,
and she is a very respectful individual towards management. Rufina believes and participates
with our Vision and Purpose. Her great attitude and willingness to perform at her best in a
stressful and demanding work environment makes her exceptional. Rufina has a very soft
character and a pleasant disposition.
Rufina, I wish you the best and may you come back with your well-deserved award.

Warm Regards,

Jessica Franken
Assistant General Manager