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Artificial intelligence
The rise of the robo-recruiters

AI is easing the recruitment each position, and a 144% increase in
process, in the shape of Mya productivity per recruiter who used the
technology. Job candidates, meanwhile,
the robot and a job-matching How Mya benefit by receiving a guaranteed
tool, writes Seb Murray works response from Mya. “It’s a very human-
like interaction,” Grayevsky says.
Frida Polli, CEO of Pymetrics, which
uses AI to pair people with suitable
rtificial intelligence (AI) is • The AI interviewer • Language assessment jobs, says robo-recruiters can also help
A creeping into every aspect of When a candidate applies The AI uses natural language employers become more diverse by
daily life. Computer for a job online, Mya processing to pick up on removing some of the unconscious
algorithms keep our inboxes free of introduces herself and conversational details. Based bias in the hiring process. “It can be
email spam, suggest which TV initiates a dynamic, written on the candidate’s answers, more objective than a human – but if
programmes we should watch and conversation – similar to a Mya assesses whether they untested, AI will amplify whatever
even drive some of our cars. Now, text message format. are a good fit. The bot sends bias already exists because it is trained
smart machines may play a role in a scorecard and transcript to to find patterns and replicate them.”
deciding whether or not you get your • Real-time answers the employer. Cloud-based, Some worry that the rise of the
next job. An increasing number of The robot asks the candidate Mya is designed to integrate robots will displace the human
employers are using robot recruiters a series of interview into existing HR software. recruiter, but Anna Seely, principal
that can assess CVs, screen candidates questions, such as: “What’s of talent strategy at Mercer, says:
and pair them with the right roles. your pay range?”, “Can • The next stage “The role of HR is evolving as a result
The search for efficiency in the you handle the physical If the candidate is a match, of digital disruption. Rather than
recruitment process has fuelled interest requirements of the Mya will schedule an replacing humans, AI gives us access
in AI. Finding employees with the job?”, “What is your shift interview with a human hiring to much richer data to drive better
correct mixture of skills, personality availability?”. Mya can also manager. If they are not, she decision making.”
and motivation is difficult – even when answer questions about the will suggest other jobs that With fears growing that automation
the pool of candidates is large. job in real time. may be relevant to them. could eliminate some low-skilled
“The benefits are huge,” says Eyal jobs, hiring managers need to think
Grayevsky, CEO of Mya Systems, about how to prepare employees to
which has created an AI recruiter recruiters were drowning in manual work alongside machines in the near
called Mya. “Companies have large work, assessing applications. With AI, future. “Skills such as purchasing
databases of candidates they have they can automate the repetitive tasks and managing technology, analysing
acquired over the years, and they are that slow them down.” data and designing new products
receiving more CVs than ever before, One large retailer that used Mya to and services will be essential. HR will
now that the internet has made it hire warehouse staff reported a 79% be a more powerful function going
easier to apply for jobs. Previously, reduction in the time it took to fill forward,” Seely says.

PHOTOGRAPHY: GeTTY