Page 95 - Education World Dec 2021
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EW SPOTLIGHT FEATURE




             3 Steps to Building Efficient School


                          Fee Management Systems





               n the past eig ht years                                                reconcile the records of the
               since inception, I  have                                               previous week and match the
             I been maj orly involved                                                 amounts with internal reports
             with schools in helping  them                                            and bank statements.   his
                                                                                                      T
             develop their fee manag ement                                            process will help schools fix all
             processes and systems to                                                 inconsistencies.
             make fee collection more
             streamlined and error-                                                   3. Monitoring: M onitoring
             free.  D uring  this j ourney, I                                         builds reliability and trust in the
             discovered that fee records                                              entire fee collection process,
             in schools don’t match the                                               which is a significant concern
             amounts in bank account                                                  of the school manag ement.  I t is
             statements.  With reminders                                              pertinent to develop a reporting
             not being  sent on time, parents                                         system that g enerates
             don’t remember the ex act                                                daily reports for the school
             fee amount and pay incorrect                                             manag ement.  T hese reports
                    T
             amounts.   he list g oes on and                                          should hig hlig ht the critical
             on.                                                                      elements of the fee-collection
                Working  closely with                            Danish Kundra        process such as receipts
             a larg e number of reputed                        C o-founder at School ad   cancelled or re-g enerated,
                                                                              P
             schools enabled me and                                                   concessions g iven along  with
             my SchoolPad team to find                                                details, backdated receipts
                                                                                                 T
             innovative solutions to all these                                        g enerated, etc.   his data will
             operational difficulties. In this article, I   effort can be put into this issue specifically   bring  more transparency into the system
             have consolidated all these learning s   and some clarity is built throug h proper   making  it more reliable.  Now, these could
             into a simple 3 -step process that will help   training  and documentation, then schools   be a set of manual reports presented
             schools build an efficient, error-free and   will surely see the results.  A system   daily to the manag ement or automated
             reliable fee manag ement system.  will be created that will automatically   ones mailed throug h the fee collection
                                              take care of the accuracy of school fee   software to key manag ement responsible
                          T
             1. Build Clarity:  his, in my opinion,   collections and improve the payment   for monitoring  fee collections.
             is the most crucial step which takes   ex perience for parents.      B uilding  systems and processes
             care of most of the problems during  the                          takes time but to build and g row a
                                                                T
             fee collection process.  Some issues of   2. Reconcile regularly:  his is the   school, it is essential to have strong
             concern are:  Who will be collecting  the   second most important step, especially   processes and systems so that school
             fee?  What will be the application process   when you have multiple modes of fee   manag ements and owners can focus
             for g iving  concessions?  Who will approve   payment ( online, bank deposit, cheq ue,   on the g rowth of the school rather than
             the concession and who can apply for it?    cash etc. ) .  K eeping  a record of the   spend precious time on fixing daily
             Who can exempt fines? What is the fine   receipts is j ust one part.  I t is essential to   operational issues.
             ex emption process?  Who assig ns the   have a process in place to reconcile the   I  hope you found this article helpful.  I n
             transport fee?  What is the process to opt   records of the previous week, once in a   case you are facing  similar issues in your
             for transport fee?  And so on.    week.                           school, do reach out to me at danish@
                B asically, school fee collection teams   Schools can select a day according  to   schoolpad. in.  I  would love to have a chat
             need a  ow chart that clearly explains all   its settlement dates, considering  cheq ue   with you and work with you to resolve
             the steps and roles.  I f some concerted   or online fee payments, so that they can   these issues and make your life easier .


                                               EDUCATIONWORLD  DECEMBER  2021
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