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Import Management




           country and New Zealand. These Chambers of Commerce
           can have networks they may be able to introduce you to,
           and host regular networking events for members.
           Key import services providers – such as:
           Trade banker
           Services include, but are not limited to, payments
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           information reporting and cross border lending.
           Fivequestionstoaskwhen choosingyour tradebanker:
           1. What tools does the bank have available to guarantee
            shipment of goods from my overseas supplier without
            my company having to pay an up-front deposit?
           2. Does the bank have the ability to provide Letters of
            Credit?
           3. Doesthebankhavetheabilitytoprovide working
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                                                     workforceandlocalrepresentationinmytown/city?
            of payment to overseas supplier with payment received
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            from the sale of goods?
                                                     relationship with a strong agent in the country I am
           4. Doesthebankhaveagoodunderstandingofmyimport
                                                     importing from?
            trade cycle?
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           5. Doesthebankhavetheabilitytoprovide soundadvice
                                                     on freight to New Zealand?
            to manage my foreign exchange exposure?
                                                      'R WKH\ PRYH VLJQL¿FDQW YROXPHV RI DLUIUHLJKW  /&/
                                                     and FCL, between New Zealand and the country I’m
           Trade lawyer
                                                     importing from?
           Services include,butarenotlimitedto,assisting with
                                                   5. For air freight and LCL, do they physically load
           networks andcontactsinotherterritoriesandproviding
           adviceaboutintellectualproperty,commercial lawin  their own consolidated units or do they use another
           other jurisdictions and trans-national business and trans-  wholesale freight company?
           national disputes.
           Fivequestionstoaskwhenchoosingyourtradelawyer:  Insurer
           1. Is the adviser prepared, experienced and  Provide services to protect importers from trade related
            knowledgeable – with genuine capability in international  risks. These services include but are not limited to covering
            FRQWUDFWLQJ  ¿QDQFH  LQVXUDQFH  LQWHOOHFWXDO SURSHUW\  importers in situations where they have paid for goods but
            and dispute resolution?                do not receive them, receive them in a damaged condition,
           2. Istheadviserstrategic, practicalandcommercialin  RU UHFHLYH WKHP DIWHU D VLJQL¿FDQW GHOD\
            outlook?                                 Five questions to ask when choosing your insurer:
           3. Do you trust the adviser to effectively represent you in     :KDW EHQH¿WV FDQ \RXU LQVXUDQFH DGYLVHU RIIHU RWKHU
            interactions with foreign lawyers, who may approach  than advising a premium?
            important issues from a different perspective?  2. What are your insurer’s claims handling procedures?
           4. Is the adviser well-connected internationally, so as to  3. Are there different levels of cover or are they all the
            be able to arrange any necessary local advice?  same?
           5. Howwillyoutestwhetheryouaregettingvaluefrom     &DQ , DOVR FRYHU WKH SRWHQWLDO /RVV RI 3UR¿W RQ FDUJR
            your legal adviser: what are your KPIs?  shipments?
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           Freight and logistics
           Providearangeoftailoredservicestomeettheneedsof  Methods of payment:
           importers in different industries.      Letters of credit
           Fivequestionstoaskwhen choosingyour freightand  /HWWHUV RI FUHGLW  / &  DUH D PHWKRG RI SD\PHQW XVHG
           logistics provider:                     frequently. A letter of credit is in essence a promise
           1. Is the company reputable in New Zealand with a stable  made by an importer to an exporter to the effect that

                                                                      NZ Export & Trade Handbook 2018  33
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