Page 14 - Communicate
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Q1 2018 | DIGITAL










               Is Facebook breaking up with news?



               Facebook will show you fewer posts from brands and publishers, and more baby photos by Garett Sloane



                                                                                              introduced as a salve for slow webpages outside
                                                                                              the social network.
                                                                                                Now, it seems those publishers are almost as
                                                                                              out of luck as the phony publishers Facebook has
                                                                                              tried to scrub from the News Feed.
                                                                                                Some publishers say they were out of the loop
                                                                                              on the changes that Facebook is making, despite
                                                                                              the social network’s efforts over the past year
                                                                                              to build stronger ties with industry. Last year, it
                                                                                              created the Facebook Journalism Project to meet
                                                                                              with media companies about how to best use the
                                                                                              social network and find ways for them to make
                                                                                              money for their efforts.
                                                                                                “This definitely gives you a sense of where
                                                                                              you stand in the ‘circle’,” says another publishing
                                                                                              executive, who was part of the Journalism Project
                                                                                              but was not apprised of the latest major changes.
                                                                                                For its part, Facebook has been seeing fewer
                                                                                              everyday users creating posts for friends and
                                                                                              family, while more brands and media companies
                                                                                              were populating the service. Meanwhile, rivals
                                                                                              like Snapchat were growing stronger, with users
                                                                                              shooting videos and sending messages to friends
                                                                                              obsessively.
                                                          ark Zuckerberg is upending the News Feed,   On Facebook, users have developed a penchant
                                                      Mwhat people see on Facebook every day, in   for zombie-like scrolling, quick to scan posts and
                                                      a way that will boost posts from friends, while   then move on to the next one in milliseconds, and
                                                      downplaying messages from brands and media   the update is meant to slow that scroll.
                                                      companies, even video posts.              Facebook wants to help users improve their
                                                         The Facebook CEO announced the changes   sense of well-being, Zuckerberg says.
                                                      on the social network on January 12, 2018, and it   “The research shows that when we use social
                                                      sounded like a warning for publishers and media   media to connect with people we care about, it can
                                                      partners that rely on the platform to reach audiences.  be good for our well-being,” Zuckerberg says. “We
                                                         “We’ve gotten feedback from our commu-  can feel more connected and less lonely, and that
                                                      nity that public content – posts from businesses,   correlates with long term measures of happiness
                                                      brands and media – is crowding out the personal   and health. On the other hand, passively reading
                                                      moments that lead us to connect more with each   articles or watching videos – even if they’re en-
                                                      other,” Zuckerberg says in the Facebook post.  tertaining or informative – may not be as good.”
                                                         The company has been signaling its shifting   Facebook says it will still show content from
                                                      priorities for years, downgrading the presence of   media pages, but it will prioritize the types of
                                                      low-quality posts and clickbait headlines, while   posts that spark conversations among friends. For
                                                      encouraging more engagement from everyday   instance, Oprah Winfrey giving a speech at the
                                                      users. In 2016, fake news infiltrated Facebook,   Golden Globes is likely to still spread like wildfire,
                                                      and posts from foreign actors were blamed for   but posts that don’t elicit many comments will
                                                      impacting the presidential election.    likely be buried.
                                                         “I don’t think they’re shutting all publish-  The change does not directly impact Watch,
                                                      ers down, but it sounds like this will take many   the video hub Facebook created to compete with
                                                      by surprise,” says one publishing executive who   YouTube. Facebook has worked with a number of
                                                      works closely with Facebook and who spoke on   media companies on creating shows for Watch,
                                                      condition of anonymity. “They’ve been really   and is trying to sell advertisers on buying com-
                                                      cloak and dagger about this update.”    mericals there. In recent weeks, Facebook has
                                                         Meanwhile, media companies have been relying   made changes to that program as well, and it
                                                      more than ever on Facebook to reach audiences   also is prioritizing video shows that encourage
                                                      and drive traffic to their websites. Many publish-  community engagement and generate positive
                                                      ers shifted their digital strategies to stay in good   participation among loyal audiences.
                                                      favor with Facebook’s algorithm, moving into   The changes come on the heels of Zuckerberg’s
                                                      live video when Facebook said it wanted more   New Year post in which he promised to work to
                                                      of that content and experimenting with Instant   improve the social network and fix many of its
                                                      Articles when those fast-loading articles were   nagging problems.



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