Page 20 - Communicate
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Q1 2018 | EVENT










                                                                                                extension of the smart home, says Ted Cardenas,
                                                                                                a vice-president at Pioneer Electronics. Drivers
                                                                                                will be able to set the temperature to 70 degrees
                                                                                                as they’re on the way home and get the oven
                                                                                                preheated while they’re at it.
                                                                                                     “All of these smart devices are coming
                                                                                                together in a smart world – it doesn’t really mat-
                                                                                                ter where you are,” he says. It’s like the reverse
                                                                                                of hitting the remote-start button for your car
                                                                                                from inside your home. “Now, you can start
                                                                                                your home when you’re in the car so it’s ready
                                                                                                for you when you get home,” Cardenas says.

                                                                                              3.  Cars are really getting to know you. Imaging
                                                                                                systems, like those built by Vayyar, are using
                                                                                                sensors to monitor the bodily functions of their
                                                                                                drivers to determine things like whether a mo-
                                                                                                torist is nodding off behind the wheel. While
                                                                                                the privacy component might be thorny, Vayyar
                                                                                                CEO Raviv Melamed argues that sensors will
                                                                                                be designed to be non-invasive.
                                                                                                   “People don’t like to be monitored, they
                                                                                                don’t like to have cameras on [their faces],” he
                                                                                                says. “If you have a sensor that can get that data
                                                                                                without compromising your privacy, [with] no
                                                                                                picture, that will make people more comfortable.”

                                                                                              4.  This message is brought to you by... your car.
                                                                                                Stacy DeRiso, chief operating officer at media
                  managing those populations, infrastructures and   are willing to give over data for that,” she says.   agency PHD USA, says that cars are increas-
                  services, says Bill Holiber, CEO and president   “They just need to know that they’re doing it.”  ingly becoming effective marketing channels.
                  of US News & World Report.                                                    Yelp, for example, is integrated into connected
                       “What we’re seeing is a large group of   THE FUTURE OF AUTO              systems, and companies like Spotify and Pandora
                  technological companies in different aspects   Your car is great. It gets you where you need to go.   are starting to customize playlists for what they
                  working with local government and trying to   It’s a little privacy bubble. It has a radio. The only   know about a driver.
                  figure out what they’re going to do to serve   downside is that, well, you have to drive it.     “Thinking about these as media experiences or
                  the citizens of those cities,” he says. Smart cit-  But not for long! (Maybe!) At CES, Ad Age spoke   media platforms for that matter is a new place
                  ies like Fujisawa in Japan are already tackling   to agencies, automakers and tech companies to find   we’re going,” she says.
                  transportation, sewage, water treatment, carbon   out where the industry itself is driving us.
                  emissions and more in new ways.     A few takeaways:                        5.  Agencies and their auto clients are leaning into
                                                      1.  If you’re not driving the car, you get to do...   AI. “If you think about all the different factors
               4.  Bad day? Your home is there for you. Smart   something else. In an autonomous-vehicle fu-  that go into buying a car, there’s inventory on
                  devices already get lots of intimate details about   ture, that time we once spent manually weaving   the lot, there’s what models are selling, there’s
                  the products we use and our preferences. Some-  through traffic could be spent in much different   weather, there’s all sorts of things that are going
                  day, they’ll likely be able to read the context   ways, says James Hodgson, a senior analyst at   to influence if we’re going to get somebody into
                  behind our requests, and offer up suggestions.   ABI Research.                that dealership,” says Kasha Cacy, US CEO
                  If you’re stressed, that could mean suggesting   “This idea of having millions and millions   of UM. “[There are] more variables than frankly
                  an order of comfort food from the restaurant   more cars on the road – it’s not sustainable,” he   a human can really keep control over.”
                  around the corner, or cueing up a playlist of   says. Instead, we’ll likely see a fleet of cars to   That’s why UM, which counts BMW as a
                  soothing songs. It could also be a way – perhaps   serve passenger needs, whether for mobility,   client, is using AI to optimize media buying
                  a less intrusive one – for brands to interact with   retail, mobile office space. Imagine a self-driving   and planning. BMW also works with IBM’s
                  consumers. “Understanding the emotional side   workspace car that takes you to your office.   marketing-focused cognitive computing system
                  will hold some interesting nuggets for brands to   Rejoice in all that extra work.  Lucy to fine tune the correct messaging to the
                  play with,” says Cindy Gustafson, chief strategy     “That’s a really big trend that we’re see-  right person when it comes to auto marketing,
                  officer at Mindshare North America.     ing this year,” Hodgson says. You’ll be able to   says Gabe Dunn, media communications man-
                                                         “repurpose that interior to support different use   ager at BMW of North America.
               5.  Opting in to less privacy. Of course, sharing all   cases—mobile living space, space for productiv-  “Several years ago, we had a dozen models,
                  those intimate details with our devices remains   ity, even blurring the lines between, say, retail   now we have over 100 different variants – so how
                  a spooky prospect for a lot of people. Privacy   and mobile bricks and mortar where you can   do we come up with getting the right model to
                  is top of mind for everyone when it comes to   have a marketplace coming to you.”  the right person for the right reason?” he asks.
                  the connected home.                                                           “Is it safety; is it performance; is it luxury? Is
                     So how can devices get to know us without   2.  The car is a new remote control for our homes.  it a person in a warm weather climate or a cold
                  being creepy? Gustafson says consumers will   Forget about self-driving for now. Your car can   weather climate? What’s the weather going to
                  buy in if they know what they’re getting them-  already be a remote control for your house. With   be like that weekend? Is it going to rain? Maybe
                  selves into. “We have seen stat after stat that says   auto companies integrating home assistants into   we don’t suggest that we take them for a test
                  people want more personalized experiences and   vehicles, smart cars are quickly becoming an   drive that weekend in a convertible.”



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