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About the Author
Natalie Gast brings more than thirty years’ experience to language
training. In 1986, she founded Customized Language Skills Training
(CLST), a full-service language training company specializing in tailor-
made short-term and long-term English as a Second Language (ESL)
and accent reduction programs onsite in business and industry. Addi-
tionally, CLST conducts training in many foreign languages.
Customized Language Skills Training has developed industry-
specific programs for foreign medical residents, engineers, bank
management personnel, casino personnel, and employees of many
other industries.
Gast earned her undergraduate degree at Boston University, and
her master’s degree work was done at Kean College, N.J. She has par-
ticipated in conferences on “Responding to the Changing Economy,”
“Doing Business with Foreign Countries,” and “Workplace Diversity.”
Perfect Phrases for ESL: Everyday Business Life is her first book. Its com-
panion volume is Perfect Phrases for ESL: Advancing Your Career.
