Page 28 - Perfect Phrases ESL Everyday Business

Observe, Observe, and Then Observe Some More

diplomas, awards, plaques, trophies, family photos, children’s draw-
ings, and anything else of interest. The more you visually observe
your employer, supervisor, manager, coworker, or subordinate, the
better you will be able to understand that person. The observations
that you make will enable you to initiate conversations (icebreakers)
about that person’s interests. In the United States, many people enjoy
speaking about themselves.
It is a good idea to have a small pad of paper and a pencil or pen
with you at all times to jot down questions or information you want
to check out later in private. A Blackberry, iPhone, or similar device
is a convenient place for notes. You may be in a situation—working
hands-on with someone—in which you cannot talk or interrupt on
the spot. Perhaps, something may occur to you after the fact and
you will want to get back to it. If so, notes can help.
Companies and management styles are unique, just like finger-
prints. As there are different cultures in the world, there are different
management styles throughout the United States and within specific
companies. You will be absorbing a lot of information from many
different sources. Therefore, you undoubtedly will have questions or
need additional information, especially after observing work-related
demonstrations.

Phrases to Use When Observing

Could I see that [one more time, once more, again, more
slowly]?

May I watch you . . . ?
I’d like to learn how to . . .

Could you please show me how to . . . ?
What is your preferred method?

Do you mind if I follow along with you?

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