Page 85 - Perfect Phrases ESL Everyday Business

Using the Telephone

Are you sure you understood what I said?
Are you certain you understand that?

Let me repeat that.
Let me say that again.

I will say that in another way.
Let me say that in other words.
Please let me spell that.

I would like to rephrase that.
May I clarify that?

Let me make sure I said that correctly.
What do you understand about . . . ?

Did you get that?
Feel free to interrupt me [with questions, if you don’t
understand me, if you want me to repeat or spell something].

Ask the person on the other end of the line to repeat the information
back to you to be sure he or she understood it correctly.

Culture Hint: After a phone call with important information,
it is a good idea to follow up with an e-mail to confirm what was
said in the call. Names and numbers are especially significant
details to focus on in your e-mail.

Idioms and Other Vocabulary

Feel free: go ahead, don’t worry about it
Rephrase: say it in other words
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