Page 80 - Perfect Phrases ESL Everyday Business

Leaving Messages

[Would you, Could you] hold a moment while I write that
down?
Let me repeat your message and telephone number back to
you.
Is that correct?

Culture Hint: If you have listened to voice mails, you know how
difficult they are to understand even when people speak slowly
and clearly. The technology may not be perfect. Be direct and
only leave the necessary information. Save all the details for the
actual telephone call. Remember to write your message down in
case the person you are trying to reach isn’t available and you
have to leave a message.

Idioms and Other Vocabulary

Concise: short, no unnecessary words
Hesitate: pause
Nature of the phone call: subject of the call
Relevant: having to do with
Vague: not clear

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