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THE LAST WORD TAKING THE WHEEL








                                    Bruce Robertson, Managing Director, Jaguar Land Rover MENA,
                                    speaks to Sunil Kumar Singh on the future of self-driving cars
                                    in the Middle East and more.






          H       ow would you describe Jaguar   What are your predictions for this   across the region, from 40 currently to
                                               year? Will the market recover?
                                                                                   roughly 60 by 2020. Currently, the UAE
                  Land Rover’s journey so far in
                                                                                   continues to be the largest market in the
                  the Middle East?
                                               Market volatility is not new to the region
                  Despite all the talk about a slow-
           down, I believe the region is still growing   and car manufacturers need to reassess   Middle East in terms of volume.
                                               and adjust their position according the
           fast and most of the countries are invest-  changing market conditions. To be realis-  What are your plans for electric and
           ing heavily in infrastructure develop-  tic, I think we’re not going to see a much   autonomous vehicles?
           ment. Jaguar Land Rover has a long his-  recovery in the market in 2018.   Jaguar Land Rover is actively involved in
           tory and a strong heritage in the region.   We will, however, see a level of stabil-  the development of electric and autono-
             In recent years, we’ve done particularly   ity and, hopefully, we won’t see a further   mous cars and, within the next ten years,
           well in terms of expanding our network,   decline. As long as there is political sta-  ZH ZLOO KDYH DOO RI RXU YHKLFOHV ÀWWHG ZLWK
           launching new products in the regional   bility in the region, it will continue to   electric or self-driving technology.
           market and pushing up the sales volume.   drive economic stability.
           Jaguar Land Rover has been a market                                     How optimistic are you for the Saudi
           leader in the region in many aspects, and   What is the core of your business strat-  market, especially when women have
           we believe we’ll continue to see growth   egy in the region — is it the focus on   been allowed to drive from this year?
           in the region in the future, driven by our   new products or something else?  Saudi is the largest vehicle market in the
           strong dealership network.          :H EHOLHYH WKDW  LQ GLIÀFXOW WLPHV  DQ RU-  region. Hopefully, this year, we will see
                                               ganization should continue investing in   improvement in the economic environ-
           Many automobile companies are hav-  its business, so it can be well-prepared   ment of the kingdom that will, in turn,
           ing a tough time in the region, with   when the good times come. We haven’t   encourage growth of the overall auto-
           sales volumes going down. How has   cut costs and have continued to invest   mobile market. Having said that, the de-
           your performance been so far?       in new products and in streamlining our   cision to allow women to drive is a very
           We are not different either and, in fact,   customer-focused services across the re-  positive step. Women in the kingdom
           if any auto company says it’s different,   gion. Last year alone, we invested nearly   have traditionally been involved in the
           it’s perhaps not telling the truth. Having   £1.5 billion on new products.  car purchasing process, so I don’t believe
           said that, in some respects, we consider                                the decision to allow women to drive will
           ourselves more fortunate than most of our   The Saudi Arabian economy, as is   VHH VLJQLÀFDQW LQFUHDVH LQ YHKLFOH VDOHV
           peers in the region.                the case with its neighbors, is going   On a broader scale, we believe this is
             For one, we’ve been able to expand our   through a rough patch. Is this forcing   not just about selling cars, but a harbin-
           range of products, which has allowed us   you to renegotiate dealership terms?  ger of a fundamental change in the Saudi
           to grow our market share. In essence,   Absolutely not, as we continue to em-  society. For, Saudi Arabia will see an in-
           we’ve gained market share even in a de-  phasize on customer satisfaction, sus-  crease in the number of women teaching
           clining market.                     WDLQDELOLW\ DQG SURÀWDELOLW\  :H DUH YHU\   in the driving schools, lady test drivers,
             1RQHWKHOHVV  RXU VDOHV ÀJXUHV KDYH   happy with our business partners in Sau-  driving schools only for women and so
           EHHQ  LPSDFWHG   WKRXJK  LW·V  GLIÀFXOW  WR   di Arabia, as they continue to represent   on. Besides, this decision will also gener-
           VKDUH  WKH  H[DFW  ÀJXUHV  EHFDXVH  RI  FRQ-  the Jaguar Land Rover brand very well   ate huge employment opportunities. This
           ÀGHQWLDOLW\ UHDVRQV  'HVSLWH WKDW  ZH DUH   in the Kingdom.             is why we believe this decision will have
           ahead of the market in terms of our per-  Not only in Saudi Arabia, we are also   a much more socio-economic impact
           formance relative to the overall decline.  aiming to expand our dealership network   than just commercial.


           66 TRENDS  |  February 2018
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