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INTEllIGENT COMPUTING | BFSI
DQ Bureau
maildqindia@cybermedia.co.in

Top Technology Trends That

Ruled the BfSI sector in 2017

The year 2017 witnessed quite a revolution in the Banking and finance
industry as far as technology integration is concerned

oday, people have more financial options available progress that has been pioneered by the big 5 banks in
to them than ever before, leading to less reliance India and followed by the rest, here is a power packed
on and engagement with traditional banks. At the performance index of the BFSI industry as part of the
T same time, globalization and regulatory complex- ‘Digital Transformation series’ by Microsoft.
ity is driving a continued need for simplification and auto- We bring you the top 5 technology trends picked up
mation. How can banks transform and perform in this new in 2017 that won businesses, customers and eventually,
environment, satisfying clients and shareholders alike? success for the banks and financial institutions in India.
The year 2017 witnessed quite a revolution in the Bank- rise of Self: service technology for partners and con-
ing and finance industry as far as technology integration sumers- A self-service channel can not only reduce serv-
is concerned. As India’s economy continues to grow, icing cost for enterprises drastically but also improve cus-
the BFSI sector needs to be well-equipped to address tomer satisfaction. But deploying a customer self-service
dynamic market pressures and rapidly evolving industry channel is a daunting proposition for most enterprises.
needs. It has become imperative to transform technologi- With Kaizala, a mobile app and service for Android, iOS
cally to sustain a competitive edge. A digital culture shift, and Windows phones, designed for large group commu-
designing a modern workplace that harnesses digital in- nication and work management, it easy to connect and
telligence and enabling mobility are key aspects. coordinate work with your entire value chain, including
We’ve become quite used to banks continually revo- field employees, vendors, partners, and customers wher-
lutionizing their technology capabilities to develop a ever they are.
seamless business process, enhanced customer experi- Banking on Cloud: Cloud is the future of progressive
ence and efficient partners collaboration. To round up the banking systems. An excellent productivity solution, cloud

14 | January, 2018 www.dqindia.com A CyberMedia Publication |