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INTEllIGENT COMPUTING | COVER STORY

“Technologies such as blockchain, IoT, artificial ensuring security, privacy and reliability. This is majorly
intelligence, cloud etc will transpire to be the game due to Blockchain’s ability to re-engineer transparency,
changers for the year 2018. These disparate technologies trust and security in the wake of recent cyberattacks, an
will integrate in the year ahead to create extremely increased adoption of the technology has been noted
practical business solutions. in the Indian BFSI and many other sectors,” said Ritesh
Also, various facets of AI such as Machine Learning, Gandotra, Director, Global Document Outsourcing,
Robotic Process Automation are expected to evolve Xerox India.
in 2018. AI will help organizations to achieve higher Narinder Kumar,EVP, Technology Services, TO THE
customer satisfaction levels – with chatbots likely to NEW said “The nature of blockchain makes it perfect
emerge as the key differentiating factor for enterprises way to store the financial information in a secure way.
to keep that crucial connect with their customers and Several companies in the BFSI sector have already
remain engaged. With the innovations of today providing started blockchain-based projects. As the technology is
just a small glimpse into future advancements, the garnering significant interest across industries, in 2018
robotics industry will rise in 2018 – especially with we will see many full- scale implementations in retail,
increased adoption in military and healthcare space. healthcare, banking, insurance, government sector
With all the above technologies taking centre-stage, and many other industries are on their way to explore
Blockchain-enabled solutions have the potential to blockchain use.”
bridge the gaps of device data interoperability while According to Dr. Shane Archiquette, CTO-Global

| A CyberMedia Publication www.dqindia.com January, 2018 | 9