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dIGITal ENTErPrISE | TALkING POINT






          how  do  you  or  Microsoft  understands  digital  trans-  than the revenues of many pure play security companies.
          formation. Today it seems to have become confusing,   For India, we have opened a cyber security engagement
          meaning different things to different people?   center for our customers, which keeps them updated on
           Digital transformation can be classified into four things.   what is happening in India and globally. This is a approach
          With digital, you engage with your customers much better.   where  all  the  security  layers  are  built  within  the  cloud,
          You empower your employees to do a lot more.    and the center provides customer a continuous update
           You can optimize and improve your operations, and do   on  detecting  and  handling  cyber  security  threats  and
          things differently, and create efficiencies and effectiveness   attacks.
          in your operations. Or you transform your business mod-
          el, and offer new services or products to your customers   how has been the market response in India so far?
          in a very very different way. Teese are the four things that   Microsoft  cloud  is  the  largest  cloud  globally,  according
          digital transformation can essentially do. For the verticals   to independent studies, and in India also we are seeing
          we are now focusing on, digital transformation will have   phenomenal  response.  For  instance,  70  out  of  the  100
          some play or the other. For instance in automotive and   BSE 100 companies are on Microsoft cloud. India’s top
          manufacturing the IoT which will lead to things like the   20  banks  are  on  Microsoft  cloud.  In  the  six  verticals
          connected cars or process efficiencies respectively be-  that we have been focusing, I can confidently claim that
          comes the driver; in startups its the need for growth that   the marquee customers are moving to Microsoft cloud.
          will drive digital transformation, and so on.   They all see the advantage and the power of end to end
           So with Microsoft or its ISV, a customer can take a long   benefits.
          term bet, and take up digital transformation for one of the
          four reasons I talked about. And later on other three things   Can you shed some light on the SMB opportunity and
          could be the reason for getting into digital transformation.   how is Microsoft addressing that
          But with the Microsofts’ base platform you can do lots of   For the SMBs our plan is focused around offering specific
          thing with a long term plan.                    solutions  for  them  through  the  cloud  so  that  they  are
                                                          saved  from  handling  technology,  get  everything  at  one
          What  is  special  about  Microsoft’s  cloud  and  cloud   place, have a wider choice and are not locked in, need
          offerings ? Cloud is being offered by everyone today   not invest in technology and can pay per use. Thankfully,
          Our cloud has got four very strong and unique features,   our  offerings  have  come  in  at  a  time  when  access  to
          which differentiates it from what’s available in the market   affordable broadband is a reality, and the GST policies, and
          today.  For  instance  Azure  cloud  is  hybrid  ready,  it  is   digital payment options are only catalysing SMB users for
          productive, it is intelligent, and it is secure. With hybrid,   technology adoption. We recently undertook a campaign
          every CIO can decide what mix of on-premise and on-  where a bus loaded with our technology solutions alonwith
          cloud  should  he  go  for,  keeping  in  mind  his  nature  of   experts  visited  SMB  locations  and  clusters  across  the
          business  and  time  of  requirement.  With  hybrid  we  also   country  to  give  them  a  touch  and  feel  experience.  The
          offer you a more open environment, for instance in terms   response was overwhelming from potential customers as
          of choosing what solutions you want to use. We can offer   well  as  our  partners  who  will  cater  to  SMB  customers.
          the  ‘best  of  breed’  option  to  our  customers.  Secondly,   I believe that SMB adoption of technology will be much
          since there needs to be done development and coding   faster. For us, SMB is bigger than some of the six verticals
          to get going on the cloud, the Microsoft cloud platforms   that we talked about earlier.
          have the best tools for developers to be very productive
          and very quickly. That is very very important for the cloud   how do you see Microsoft’s future in India, specially
          users.  The  third  strength  is  intelligence  that  comes  in   under the leadership of Satya Nadella?
          our cloud platform because there is so much of artificial   We  are  looking  at  India  as  one  of  the  key  drivers  of
          intelligence, analytics, machine learning that has gone into   Microsoft’s growth globally. And there are now conditions
          building it. The built-in intelligence becomes added power   and opportunities that are being created for India to play a
          for customers, and they do not have to do it separately.   big role in our company’s growth. I think Satya says it best
          It saves times and provides additional capabilities. And   in his book ‘Hit Refresh’ that Microsoft has moved from a
          finally the security aspect, which is perhaps the biggest   ‘know it all’ to a ‘learn it all’ company. To me the cultural
          concern  of  users,  and  rightly  so.  We  spend  more  than   transformation of Microsoft is the bedrock of everything
          $1 Bn in R&D and engineering for making our products   we are apparently doing well, and will continue to do well
          and services secure, and this investment is way too large   as we go forward.

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