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dIGITal ENTErPrISE | BFSI
Ranga Reddy
maildqindia@cybermedia.co.in
Software Quality Assurance is
Much More Than Quality Control
Though the terms quality assurance and quality control are often used
interchangeably in the context of software testing, they are in fact,
completely different. While quality control refers to testing which involves
verification and validation, quality assurance encompasses much more
uality assurance refers to the processes and Why dO fINaNCIal SErvICES NEEd QUalITy
methods implemented to ensure that the aSSUraNCE?
right services are delivered at the right quali- First of all, technology-dependent financial services
Q ty to help customers achieve desired results. companies are run by business people, and not
Providing appropriate training skills to enable technol- technocrats, which leads to unique problems. While bank
ogy adoption by using relevant tools and methods is a leaders do realize the importance of technology, their
good example. lack of core competence often leads to them leaving the
68 | January, 2018 www.dqindia.com A CyberMedia Publication |