Page 70 - KAMUS RETEN PRIMER 2024

INDICATOR 5 PERCENTAGE OF ADHERENCE TO HOSPITAL APPOINTMENTS (REFERRAL)
Target 100 %
Data Source Hospital Appointment Record

Total Number of Number of Scheduled Percentage of Hospital
Scheduled Hospital Hospital Appointments Appointments Defaulted Percentage of Adherence to
Appointment Defaulted (％) Hospital Appointments (％)

(a) (b) (c) = (b)/(a) X 100% (d) = 100% - (c)
2022 January

December
TOTAL

a. Total Number of Scheduled Hospital Appointments:
Total number of hospital appointments scheduled for referred NCO related cases for the respective month. A single patient may have
multiple appointment at a single or multiple hospital.

b. Number of Scheduled Hospital Appointments Defaulted:
Number of hospital appointments failed to be complied by registered DM, HPT & Dyslipidaemia patients for the respective month.
Hospital appointments are considered defaulted when patients failed to turn up on the scheduled date without prior notice. Excluding
patient who contacted the Hospital prior to the scheduled date to reschedule appointments. By proxy is considered as defaulter.

c. Percentage of Hospital Appointments Defaulted (%):
= Number of Scheduled Hospital Appointments Defaulted x 100%
Total Number of Scheduled Hospital Appointments

d. Percentage of Adherence to Hospital Appointments (%):
= 100% - Percentage of Scheduled Hospital Appointments Defaulted