Page 44 - Document

Mountainside Fitness Acquisitions

While it is impossible to list every type of behavior that may be considered a serious offense, the
Employee Conduct and Work Rules policy includes examples of problems that may result in immediate
suspension or termination of employment. However, the problems listed are not all necessarily serious
offenses, but may be examples of unsatisfactory conduct that will trigger progressive discipline.

By using progressive discipline, we hope that most employee problems can be corrected at an early stage,
benefiting both employees and MFC.

718 Problem Resolution

Effective Date: 1/1/2017

Revision Date:

MFC is committed to providing the best possible working conditions for our employees. Part of this
commitment is encouraging an open and frank atmosphere in which any problem, complaint, suggestion,
or question receives a timely response from MFC supervisors and management.

MFC strives to ensure fair and honest treatment of all employees. We expect supervisors, managers, and
employees to treat each other with mutual respect. We encourage employees to offer positive and
constructive criticism to each other.

If you disagree with established rules of conduct, policies, or practices, you can express your concern
through the problem resolution procedure. You will not be penalized, formally or informally, for voicing
a complaint with MFC in a reasonable, business-like manner, or for using the problem resolution
procedure.

If a situation occurs when you believe that a condition of employment or a decision affecting you is unjust
or inequitable, you are encouraged to make use of the following steps. You may discontinue the
procedure at any step.

1. You present the problem to your supervisor within 30 calendar days after the incident occurs. If your
supervisor is unavailable or you believe it would be inappropriate to contact that person, you may present
the problem to the Human Resources Department or any other member of management.

2. The supervisor responds to the problem during discussion or within calendar 10 days after consulting
with appropriate management, when necessary. The supervisor documents the discussion.

3. You present the problem to the Human Resources Department within calendar days if the problem is
unresolved.

4. The Human Resources Department counsels and advises you, assists in putting the problem in writing,
visits with your managers, if necessary, and directs you to the President for a review of the problem.

5. You present the problem to the President in writing.

36