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PIPFA Journal Article
DETERMINANT OF
EMPLOYEES’
PERFORMANCE
IN PUBLIC SECTOR
IN PAKISTAN
By: Ali Raza Sattar, ACCA, UAECA, APFA
ABSTRACT tions. No one is considered to be free from the framework
The public sector of any country is the backbone of any of the regulations which are not strongly enforced by strict-
country. The employees of public sectors have to be highly ly regulated by the management.
motivated in order to lead the country. This study tries to The political pressures are the most demotivating factor for
find the determinants of employees, performance in public the employees in public sector. The political pressure
sectors of Pakistan. The Structural Equation Modeling is creates imbalance in the system by introducing unqualified
used to analyze the results based on 163 respondents persons in the top quality position. On the other hand the
from audit department. The results show that the enforcea- deserving employees are highly demotivated and they do
bility of rules and regulations has positive coefficient value not work in the direction of success. When the conflicts of
0.573 and significant at 1 percent. The political influence interests are developed then the moral of the team is
has the magnitude 0.697, transparency, freedom of voice, highly disturbed. This disturbance will lead to failure in the
availability of proper resources, have negative coefficient. system instead of consistent achievements and success-
It means that the enforceability of rules and regulations es.
and political influence are the positive determinant of On the other hand the transparency is highly desirable for
employees’ performance whereas the transparency, the system. Pakistan as a country is being suffered from
freedom of voice, and availability of resources are the poor system of transparency.
negative determinants of employees’ performance. Voice and Accountability
Introduction Account means “a report or description of an event” and
Employees perform when they love their jobs and the ability means “possession of skill to do something” (Oxford
environment. The set of rules and regulations are the key dictionary, 2017). The understanding of accountability
to run an organization. When the policies are pre-decided changes from person to person (Dierkes, 1977). “A general
then every person knows his rights, duty, and responsibili- opinion of accountability is associated to fiscal responsibili-
ty. When there are no formal rules and regulations then ties” (Arens, 2005) however, practically the accountability
employees are demotivated and do not work hard. They is not limited up to monetary issues.
feel that the duties, rights, and responsibilities are not Figure 1Voice and Accountability in Pakistan (Stata 12),
properly distributed. The high profile organizations moti- Source: World Development Indicator (WDI) (World Bank
vate their employees by enforcing the rules and regula- Group, 2018)
04 January-June, 2018