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PIPFA Journal Article

ed in to effective and improved public further whereas sanctions/penalties These additional 3E’s reflects non-fi-
service delivery? Organization may create threat for slow/under perform- nancial consideration in any
develop performance management ers to step up and improve their substance and can be helpful in
system according to their prime goals performance. optimal decision making in public-sec-
but their ultimate achievement is 3E’s or 6E’s of Performance tor matters.
common i.e. improved public service Management • Equity: May be defined as the
delivery. Performance Management quality of being fair and impartial. A
system can be implemented as public Efficient performance of public sector legitimate effort to execute the plan
sector originations as a uniform policy activities are always directed by the and avoid discrimination and
and at micro level within public origi- commencement of major transforma- dishonesty, particularly in relation
nations. A basic outline of perfor- tions/reforms in the public domain. In to the environment. This enhance
mance management systems is contracts to the private sector, the the procedural fairness, equal
explained hereunder. evaluation of performance and access and commitment of
Initially, Policy makers need to define efficiency in the public administration resources to all the segments of
performance measurement by institutions/public-sector organiza- society, consistency in service
performing research internally and tions are decade behind.Classically, delivery and investigate the
externally to know each and every Private sector performance can be grounds of disparities
procedure. It is very significant to find assessed through various universally • Environment: An eco-friendly
success factor(s) of the organization accepted performance measurement attitude towards goods and servic-
and set performance measurement tools & techniques based on profit es, laws, guidelines and policies
benchmarks/standards. It is very hard generations. Public sector institutions that claim limited, nominal, or no
to find comparable origination(s) in are labeled as not-for-profit .There- damage upon ecosystems or the
public sector for benchmarking of fore, profit criteria cannot be pragmat- environment.
processes but this issue can be solved ic as performance indicator to public • Ethics: May be defined in general
by involving all important stakeholder, sector entities. In the case of public as ethicalvalues that govern a
regulators etc. and always keep a sector institutions, an alternate system person's behavior or the conduct-
room for improvement and flexibility. of performance evaluation must exist ing of an activity. Ethics play a
which cater all important indicators of
Secondly, Key performance Indicators performance. significant role in management of
(KPI’s) must be selected on individuals through ethics rule
S.M.A.R.T criteria and directly corre- It is a prevalent opinion that most of books and private sector compa-
lated with benchmarks/standards.A the public-sector institutions activities nies through corporate govern-
minimum performance baseline must are not designed to grasp any income ance rules. Public sector organiza-
be set for individuals/departments and or surplus. This judgement is impreci- tions are custodian of public
all KPI’s must be communicated to all seas public sector institution are not money; therefore, ethical conduct
stakeholders effectively. There shall profit making by their design. These is vital for each matter. Work
be no ambiguity and contradiction with organizations may be under certain enthusiasm, problem solving and
government rules & regulations. A circumstances, create profit, in term of peaceful working environment can
careful research must be done to economic activity in broader aspect. be created through constructive
avoid any clash within the department Public sector Financial Management and positive ethical environment.
or outside the circle. can be understood as a part of perfor- Ethical code of conduct is essen-
mance management system ensuring
Next step i.e. target setting is very effective, economical and efficient tially developed to deal with the
important and key stage is perfor- utilization of public resources. It can fundamentally inconsistent area of
mance management. Policy makers be further extended to efficient and human behavior such as faithful-
must provide appropriate managerial quality management of the organiza- ness to law, non-disclosure of
control and tools to managers. Targets tion. facts, relations between employ-
must be specific, attainable, measura- ers, companies. Ethical codes are
ble, acceptable and rewarding and INPUTS OUTPUTS RESULTS also dealt with matters of health,
have adequate linkages to overall Economy Effectivenes Efficeincy safety, and solving various type of
policy of the originations and prime by Less by targeted by sensible conflicts within and outside organi-
focus of these. Spending spending Spending zation. Consequently, a tunnel
There shall be no system in this world In public finance management, the vision approach i.e. economical
can work effectively without having basic principle of “3E’s” can be aspect may not appropriate meas-
appropriate mechanism of rewards extended to “6E’s”, i.e. Equity, Envi- ure to assess the performance
and/or sanctions scheme. Reward is ronment and Ethics to broadened the management public administration
the motivational factor to improve concept of performance management. or public sector organization activi
08 January-June, 2018