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PIPFA Journal                                                                        Article

                       Performance management


                   in public sector organization


        by Muhammad Jawwad , FPFA
        Introduction:                       a growing trend that  behaviors across  by Weber in 1917 and Taylor in 1947.
        Performance management conceptu-    organization have become more and  Control  philosophy  is putting  criss ~
        alization  had  been  a long  way from   more visible in the public sector enter- cross into the assumption, which any
        just calculating  public  sector past   prises, focusing on value for the public  process can be divided into scientifi-
        performance and the value for money   in large.  The positive outcomes of  cally into distinct,  quantifiable and
        expensed by the public sector organi-  such techniques have shown to be of  measurable process.
        zations  is far novel  and  practical  in   significant importance especially  in  Finer (1941) propose the same control
        identifying  the bottle necks in not   the introduction  of administrative  philosophy as ‘Making the Managers
        getting the desired outputs, in terms of   reforms in many countries across the  Manage’. That approach requires that
        performance in services and improv-  globe. This has lead for better growth  at all levels of managers are provided
        ing the potential output of future   of an organization, improved process,  with  consistent  and  elaborated
        performance  of enterprises  including   efficient outcomes, and reduced wast- defined  details against all criteria of
        the groups by integrating the manage-  ages.                           performance  (Behn, 2001).  This,
        ment mechanisms into the planed  Performance           Management      when applied in the complex setup of
        predetermined  evaluation  exercise.   Past to Present… Theoretical    a public sector organization  will
        There is a very positive trend and   Framework Defined                 becomes an effective and interactive
        many private sector organizations                                      system  with detailed rules, plans,
        have been performing value for      The performance management of the   desired outcome and timelines.
        money    analysis  through   using  public sector organization now a day   Accountability  of individuals,  manag-
        advance  techniques  of performance   has evolved in the era.          ers and organization  as whole  are
        management.    This trend has also   Many theories have evolved in time to   required  to be accountable  for the
        been  followed  now a day by many   time  to  describe the  behaviors,   public taxes and its utilization in terms
        public  sector organizations  as well.   processes, dynamics, motivation, and   of outcomes and performance. Chris-
        These  advanced  management  tech-  Institutional  myths in public  sectors   topher Hood has described his seven
        niques which not only includes, devel-  organizations  with a focus on the   doctrines  (1991)  describing  the
        oping effective performance measure-  public  sector organizations  in Paki-  requirement  of future public  finance
        ment tools and techniques, strategic   stan.                           managers.
        decision making, different ways to  The initiation  of individual  perfor-
        monitor and reward on achieving  mance appraisals, which lies in the   1. Professionals   Managing    the
        desired performance, and there is also  control philosophy, which  was given   Public Sector Organizations
                                                                                  Christopher describes the impor-
                                                                                  tance of the delegation  of the
                                                                                  powers to the managers to imple-
                                                                                  ment and lead the organization at
                                                                                  his will, with strong governance &
                                                                                  accountability  to achieve  the
                                                                                  organization  goals.  Here he
                                                                                  argued and stressed on the impor-
                                                                                  tance of responsibility  and  not
                                                                                  utilizing their powers for  personal
                                                                                  benefits.
                                                                               2.  Appraisal of Managers
                                                                                  Organization goals and predefined
                                                                                  targets are appraised to measure
                                                                                  the performance of the managers
                                                                                  in their domain of authority and
                                                                                  given powers to achieve the objec-
                                                                                  tive of the organization. The man-
                                                                                  ager is required to be accountable
         10                                                                                     January-June, 2018
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