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PIPFA Journal                                                                        Article


        mated ways to replace  ways these      for its obsolete practices. This has   linked with the pay for performance
           services were provided in the past.   increased  the ways governments   of financial  incentives.  Also the
           Such approach needs to be recon-    are going with public-private      goals should be agile.
           sidered  with  an  ongoing  process   partnerships more and more. The      Rules and regulation  should  be
           by the public sector organizations.   talent hunt for the future needs of   first developed  and  then imple-
           They  should not  be part of  the   the public  sector organizations   mented. Employees should have a
           proclivity towards the orthodox     human    resource  should   be     clear understanding  of the rules
           services provided. An approach to   planned  well  in advance. Being   governing to the financial benefits.
           reduce,  eliminate  gradually  or   complex in nature and diverse in      Regulation  and workload  should
           impetuous  approach  should  be     operations, public sector organiza-  be achievable  for the employees.
           imposed with a salami slicing way   tions required  the talent of the   Ensure that the employees  who
           of doing things.                    future how can learn new skills and   lack in getting the financial benefits
        4.  Performance Management             adopt them. Ongoing training       are trained and motivated to
           Systems Sketch.                     programs are organized  well in    perform in order to  attain  the
           The system should be designed to    advance  to reduce  the gaps       organization  goals.  Employee’s
           evaluate the services delivered by   between the desired skills and    feedback should not be neglected.
           an organization  as whole against   available  resources  between  the      Measurement of  the  incentives
           the benchmarks predetermined or     senior management to encourage     should be in such a way which can
           value for money produced. There     a way forward.                     measure performance of individual
           should also be a system to monitor   6.  Skills and Expertise.         process as well. The performance
           the progress of the organization at   Skills and expertise of an organiza-  of a team should also be measured
           least on monthly or quarterly basis   tion as a whole  and being  an   as a whole and compared with the
           to address the deviation from the   individual needs to the modernized    performance of  other teams as a
           norms or the bench marks. Many      and aerodynamic.  Cost cutting in   whole.
           organizations  depend  on the       term of monitory  and improving      Quantifiable outputs should be
           output of one and other. Communi-   outcome in services day by day     measured. Quality indicators may
           cation and coordination  with one   should be on top priority.  This   be linked with the long term objec-
           another  has  vital  importance,  this   should be a process, culture of an   tive. Measurement of the perfor-
           not only reduces the performance    organization rather than a defined   mance  indicators  should  be
           but also some times rivalry creates   routine process. Investment in the   simple.
           hindrance to achieve the organiza-  literacy of the top management of      Performance evaluation  should
           tion objectives.  Public  sector    public finance managers should be   also at level where employee
           organization should avoid thinking   made prudently,  in order to      individual  performance  can be
           individually or silo thinking may be   enhance their skills which would   evaluated. Every employee should
           avoided.  Cooperation  with other   be essential in the  future  and   be given  equal  opportunity  to
           organizations  is vital in achieving   would have edge in any organiza-  achieve such financial benefits.
           the goals. Blame game may be        tion.
           avoided and out of the box thinking      Public  sector organizations  may      Employees should be given equal
           should be adopted to ensure that    reinvent, exponent  and postulate   opportunity to  achieve the incen-
           every department  is responsible    that  less  bureaucratic  work     tives. It should not be necessarily
           for value for money and should      environment would not only spark   that every employee  gets every
           work under his scope.               a towering inventiveness, but more   time the benefits. Performance
        5.  Insights from the Private          risk bearing and the return in terms   levels could be redirected towards
                                                                                  the organization  goals achieve-
           Sector.                             of significant productivity in public   ments. Employees should not see
           Public Organizations should not be   sector organizations.             performance incentives as a regu-
           limited to out of the box thinking of   Driven Rules of Performance    lar pay check as  a guaranteed
           the experience  of private  sector,   Management:                      amount.
           whose cost effective leadership                                        Performance indicators  could not
           and performance management          Financial incentive plans should be     foolproof. In such case the indica-
           practices can be instructional.     developed  by senior managers      tors needs to be redefined  and
           There is a greater recognition  of   keeping  in mind segregation  of   after implementation  sharpen  to
           the contribution  contributed  by   duties. Performance improvement    achieve  the organization  goals.
           young  professionals  with a wide   should be incorporated as culture   Scorecards could be used to iden-
           experience of  private sector  as   in organizations  rather than a    tify the barriers  in some  groups
           well. They are not only challenging   routine work.                    how could not achieve the perfor-
           the status quo of the organization      Organization  goals  should  be
         13                                                                                      January-June, 2018
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