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ฉบับพิเศษ ประจำ�ปี 2564

Institutional or administered arbitrations may one day provide Cloud-based applications
to their arbitrators where softcopy bundles are stored and collaborative functions could

allow the arbitrators to exchange notes with each other.

What might arbitrators need? Programmers or software developers might like
to take heed of the following. A ‘new state- of- the- art’ arbitral tribunal software (better
still, an open-source software) should be developed, let us call it ‘Arbitrator Hub for

Advance Administration’ or ‘AHAA’, an online-based application. Users can drag
and drop emails, documents or data relating to the arbitration proceedings into

AHAA’s Cloud storage, which comes with an initial complimentary 80GB ‘starter kit’.
Parties are required to submit bundles in both hardcopy and softcopies whereby the
latter version can be transferred to and stored in the arbitrator’s AHAA case folder.

At any time, specific pages of any documents can be highlighted and extracted, converted
into PDFs, then indexed accordingly. Hearings will be recorded and uploaded to AHAA
where the build-in AI can analyse the tone of the voice of the witnesses and generate

a score of possible emotions somewhat like a polygraph. The camera also records
the number of times the witnesses avoided eye contacts and facial expressions.

Further, the annotated documents and notes can then be shared between
co-arbitrators through AHAA. The software can also generate a log sheet of time spent,

for billing purposes, including recording travelling expenses and disbursements.
The arbitrator can also utilise the built-in calendar function to schedule hearings,
meetings, etc. An online chat function is also available, something quite useful for busy

arbitrators who work through the night, as it allows them to leave messages for his/her
co-arbitrators. It will also contain a message board allowing the arbitrators to post

messages as part of their deliberation and compare track changes of draft awards. Online
AI translation will also be included. Last but not least, the application can also be linked
to case law databases and online indexed news on current developments for legal research

purposes in drafting arbitral awards. The future appears bright for the development of
software for arbitrators in arbitration.

However, we do not appear content with just technological tools, hence,
the constant discourse on AI in arbitration, where its proponents suggesting that robot

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