Page 7 - FSBDCatUNF2016AnnualRepor

People Prosperity

Invest in opportunities to enhance Position the network for growth,

capacity and recognize success sustainability and legacy

 Provided access to professional development Diverse funding sources include:
opportunities.  U.S. Small Business Administration
 Certifications include:  State of Florida
-- Profit Mastery Certified  University of North Florida
-- Certified Global Business Professional  City of Jacksonville Office of Economic Development
-- Accredited Business Planning Advisor  Clay County Chamber of Commerce
-- Certified QuickBooks Pro Advisor  Marion County
-- Certified Exit Planning Advisor  St. Johns County Board of County Commissioners
-- Certified TriMetrix Professional
 Putnam County Chamber of Commerce
 Nassau County Economic Development Board
 Community First Credit Union (ScaleUp North Florida)

Performance Product
Maintain accountability through
transparent measurement Advance diversity and quality of services

In April 2016, the Florida SBDC Network State In delivery of consulting services to small and medium
Headquarters conducted its annual Quality size enterprises, the Florida SBDC at UNF provided
assistance with business startup, business planning,
Improvement Program (QIP) site review of the marketing, government contracting, international trade,
Florida SBDC at UNF. The process identifies areas capital access, financial management and operations
for improvement, best practices and areas of management. In its annual quality assurance survey of
commendation. No areas were identified as 2015 and 2016 clients, the Center:
conditions for improvement. The QIP team  Achieved one of the highest survey response rates
identified three programmatic areas of in the state network
commendation:  Ranked #1 in the state for consultant knowledge
 Resource allocation and management  Ranked in the top two in the state in every other
approach to ensure alignment category: relationship with consultant, would
 Generation of client success stories recommend to others, beneficial and overall
 Impact collection and reporting processed to satisfaction
align with national and state standards

Helping Businesses Grow & Succeed

State Designated as Florida’s Principal Provider of Business Assistance [ § 288.001, Fla. Stat.]

The Florida SBDC at UNF is a member of the Florida SBDC Network, a statewide partnership program nationally accredited by the Association of America’s SBDCs and funded in part by the
U.S. Small Business Administration, Defense Logistics Agency, State of Florida and other private and public partners, with the University of West Florida serving as the network’s lead host
institution. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for limited English proficient individuals.