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USING THIS GUIDE Using This Guide Attention! Using This Guide 1 Patient Safety 17-18 Know B4 You Go! 39 WHAT'S IN OUR GUIDE

Speak Up!™
1. Begin with the Table of
We use an exclamation point
Your Doctor Visit
19
symbol (paired with pictures or text)
Contents to find the
Before Surgery
20
21
Wash Your Hands!
40
throughout this guide to call out
SECTION you want, such
Discharge Checklist
2
What's In Our Guide
22
Your Hands Spread Germs!
Teach & Show
41
Welcome!
as: Patient Safety, Important
information that is especially
MDRO
23
41
Our Mission & Values
Blood Clot Risk
Directives.
25
remember.
Visitor Information
5
Adult Vaccinations
26
43
After Hospital Care
Phone Numbers or Advance important for you to note and Campus Map 3 4 Prevent Falls, Pressure Ulcers 24 When You Get Home 42
6
Important Numbers
1. For example, Your T.E.A.M. 7 Prevent HAIs 27-28 Entertain Your Brain 44
Understand Your Medicines!
29
2. SECTIONS in the Table of hand-washing Rapid Response Team 8 Help Prevent Medicine Errors 29
WELCOME Let Us Know! 11 Medicine Minder 31
Contents are COLOR CODED is mentioned For The Caregiver 9 Look-Alike, Sound-Alike Drugs 30
to match page TABS many times in Depression 10 Drug Interactions 30
throughout the guide. CAMPUS MAP this guide and is Patient Satisfaction 12 Appointment Keeper 32
pictured like this:
Your Pain
33
Calling Your Nurse, Your Phone,
Patient Engagement Solutions, LLC®. It is intended only for
educational use. Please speak with your doctor before making
ATM, Cell Phones, Children Visitors
3. Go to the SECTION TAB FOR THE CAREGIVER DURING YOUR STAY 2. We also call out important During Your Stay Advance Directives 34 The editorial content of this guide is the sole responsibility of
text or warnings, like this:
any lifestyle or treatment changes. The people shown in the
Fire Safety, Flowers, Hearing
by COLOR, by SECTION Impaired, Internet 13 Your Privacy 35 patient guide are models and are not known to have any health
conditions. Images are for illustrative purposes only. © 2017
Patient Rights
NAME or page number If you think you Interpreters, Mail, Medicines & Responsibilities 36 Patient Engagement Solutions, LLC®. Engage-Patients.com
Meditation & Chapel, Parking,
844-863-6424.
—it's easy! are having a heart attack, call 9-1-1! Pastoral Care, Personal Items WCCH is not, in any way, responsible for the advertisements in this
patient guide. WCCH makes no representation or endorsement of
1 3 5 13 Don’t try to drive yourself, EMTs are & Valuables, Security 14 Focus On Health 37 any kind related to the advertised services, entities, or businesses.
Food Services, Cafeteria
trained to treat you on the way
Heart Attack!
WCCH receives no remuneration in exchange for any
to the hospital! Room Service, Vending 15 Quit Smoking! 38 advertisement.
TV, Channel Listings
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