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CHAPTER

4 THE RESEARCH PROCESS

Steps 1 to 3:

The Broad Problem Area

Preliminary Data

Gathering

Problem Definition

TOPICS DISCUSSED

THE BROAD PROBLEM AREA
PRELIMINARY DATA COLLECTION
SOME INFORMATION VITAL FOR RESEARCH
• Background Information on the Organization: Contextual Factors
• Structural Factors, Job Factors, Management Philosophy
• Perceptions, Attitudes, and Behavioral Responses
LITERATURE SURVEY
• Reasons for Literature Survey
• Conducting the Literature Survey
• Identifying the Relevant Sources
• Extracting the Relevant Information
WRITING UP THE LITERATURE SURVEY OR THE LITERATURE REVIEW
PROBLEM DEFINITION
MANAGERIAL IMPLICATIONS
ETHICAL ISSUES

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