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56  THE RESEARCH PROCESS

                             Figure 4.1
                             The research process for basic and applied research.

                       1
                  OBSERVATION
                    Broad area
                    of research
                     interest
                    identified
                                            4
                               3       THEORETICAL         5             6               7
                                       FRAMEWORK
                           PROBLEM                    GENERATION
                           DEFINITION                     OF         SCIENTIFIC   DATA COLLECTION,
                            Research                  HYPOTHESES     RESEARCH       ANALYSIS, AND
                            problem    Variables clearly              DESIGN       INTERPRETATION
                           delineated   identified and
                                          labeled

                       2
                                                                                         8
                  PRELIMINARY
                 DATA GATHERING                                                      DEDUCTION
                   Interviewing                                                       Hypotheses
                  Literature survey                                                  substantiated?
                                                                                   Research question
                                                                                      answered?




                                           No                     Yes


                                                                   9           10           11
                                                                 Report       Report     Managerial
                                                                 Writing    Presentation  Decision
                                                                                          Making



                             Box 8 denotes the final deduction from the hypotheses testing. When all or most
                             of the hypotheses are substantiated and the research question is fully answered,
                             the researcher writes up the report and makes a presentation, and the manager
                             is able to examine different ways of solving the problem and making a final deci-
                             sion, as represented in boxes 9, 10, and 11. If, however, several of the hypothe-
                             ses are not substantiated, or are only partially supported, one may go back to
                             examine the reasons for this. Note the broken lines and the arrow headed to sev-
                             eral other boxes in Figure 4.1, indicating that the process may have to be
                             restarted at the point where the researcher feels the need for reexamination. But
                             managerial decisions may have to be made on the basis of current findings,
                             either for lack of time or other reasons, in which case the researcher tries to
                             make educated conjectures as to why certain hypotheses were not supported,
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