Page 136 - Red Book Rev 7.2_Neat

Internet End of Day Checklist Date: ………………………
Description Comments Initials Printed
I have checked all customers have received an email
with the order acknowledgement
I have printed all of my purchase orders for the day

I have sent all my purchase order to the suppliers

I have confirmed direct deliveries on my orders

I have checked all orders are fully invoiced where
possible
Orders which cannot be invoiced. Please work
through your end of day filter on Sage. Investigate
each order individually and invoice where possible.
Once completed please export all of your orders
which cannot be invoiced in to Excel - stating
individual reasons why and then print and attach to
your EOD checklist.

I have checked Sage payments have been released
for all processed orders
I have security checked all of my orders that are over
£300
I have cross checked the in cost of all my orders /
purchase orders to ensure my orders have the
correct amount of profit
I have contacted any customer who's email has
bounced back and updated the account on Sage
I have gone through the orders on shop admin and
ensured they have all been processed
I have completed all internet orders assigned to me
today where possible. Any that cannot be completed
for genuine reasons such as stock, security issues etc
must be put in the pending folder once you have
tried contacting the customer.

I have worked through the call back folders on my
desk for any pending orders that are ongoing

I have filled out all of the checklist forms on my
internet orders
I have checked all customers in my diary have been
contacted.
I have added all data from my diary to click / memos.

I have responded to all emails
I have shredded all paper with card details

I have checked / processed all of my BACS emails
from accounts - if not please state why.
I have ensured all voicemails are listened to, dealt
with & then deleted from 3CX phone
I have requested a void for all of my 1P transactions
taken today. (Security check)
My total delivery charges for the day are:
*Don't forget to email these* £……………….
I can confirm that all the above end of day checks have been fully completed

Received by ……………………………… Signed ………………………………

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Red Book Revision 7 12 November 2019