Page 11 - ASIA CEO 2020-SPi Zone

Developed in 2011, SPiZone™ was developed to convert PDF documents into XML formats

- helping operators identify, extract and normalize content before ingestion to a clients’
database. The tool eliminated exhaustive manual typing by scanning and tagging only the
zones that needed validation and input by the operator, which greatly increased speed and
accuracy in the production process.

Through the years, updates to the tool has allowed our production teams to provide

increasingly accurate and reliable information to clients at scale and speed. Content of
documents like legal filings and police accident reports, invoices and business compliance
documents are transformed into assets and clients are able to maximize the value of such
information assets by treating them as enterprise resource, for example, or as data that

they can analyze for decision-making, or even as research that they can sell to their con-
sumers.

Recently, SPiZone was infused with AI and Machine learning to further enhance its perfor-
mance and capabilities. The now fully automated system

Website: https://www.spi-global.com/about-us/resource-center/company-news/1-11
LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:6517355262129606656

• Social Commitment
SPi Global is a homegrown company and a true pioneer of the Philippine BPO industry.
Unlike most of the BPO companies operating in the country, we are among the few

foreign-owned enterprises headquartered in the Philippines. Setting up the HO in the
Philippines was a show of confidence in the country and an evidence of commitment to
contributing to its social and economic progress. The business is being managed from
PH. Strategic planning and decision making emanate from the Philippines with most of its
executives based here. Business support is also being delivered from here allowing for the

creation of hundreds of higher paying employment opportunities for Filipinos in business
support skills such as HR, Finance, IT, Marketing and Communication, Audit and
Compliance, and others.

SPi Global is big in its support of regional and countryside development. It’s clear in the
company’s growth strategy in the Philippines that more of its expansions are to be directed to its
provincial locations. This has made Dumaguete SPi Global’s biggest site in the Philippines and the
city’s biggest employer, so far with 3000+ people essentially non-voice talent. Aside from the
creation of jobs, we help spur the local economy, patronizing SMEs in the area for the goods and
services that the company needs. With the earning capacity of its thousands of employees,

consumer spending has driven the establishment of many small businesses. Having set up in
Dumaguete opened up enormous multiplier benefits to the community and continues to help
uplift the economic standing of thousands of families in the city and in the province of
Negros Oriental.

AS I A CEO A war ds 2 020 • En tr y for Most In no v ati v e Company of the Y ear
ASIA CEO Awards 2020 • Entry for Most Innovative Company of the Year