Page 11 - Dash of SPiCE (March 06, 2019)

Dash of SPiCE • March 06, 2019 SPi Global Forms Transition Team 11

SPi Global FORMS

TRANSITION TEAM

by Srinivasan Govindarajan

Our goal of industry leading growth is While we have been handling transitions

possible only by winning new business. organically within delivery teams in the
Every new Client on boarded, irrespective past, the changing nature of our business
of the size of the business, is critical as and expectations from Clients warrants

that can be the next multi-million dollar a different approach and keeping in line
account for the Company. New business with this, we have set up a dedicated
is won based on commitments to the transition function and have formed the
Client that are linked to their business seed team. The team is now working
goals as well as our internal goals based on finalizing the SPi Global Transition

on which the commercials are set. It is Methodology that will be rolled out
important that an optimal balance is shortly. Stay tuned for more updates.
achieved between these objectives.

More importantly, a good on-boarding
experience creates a highly satisfied
Client and guarantees growth.

There are multiple teams involved in any

new project on our end as well as client‘s
side. These include delivery, technology,
IT Infra, facilities, HR, finance, legal etc.

It is important that there is a single entity
coordinating internally to ensure things
are moving as per plan, identifying risks
and managing these both internally and
with the Client. A dedicated Transition

Management team helps manage these
aspects during the start and ramp of a
new engagement in coordination with

other stakeholders.

Srinivasan Govindarajan
SVP for Strategy and Sales Support