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A32    FEATURE
                    Tuesday 10 april 2018

            Psych! Colleges teach phishing lesson by targeting their own



            By KANTELE FRANKO                                                                                                   search that was then used
            COLUMBUS,  Ohio  (AP)  —                                                                                            by the government or sold
            Thousands    of   university                                                                                        for  profit.  Prosecutors  said
            students  and  employees                                                                                            spear-phishing emails were
            targeted  by  email  phish-                                                                                         used to target over 100,000
            ing schemes this year have                                                                                          professors,  but  they  didn't
            taken the bait. Fortunately,                                                                                        publicly identify those indi-
            they  were  duped  not  by                                                                                          viduals or their schools.
            real scammers, but by their                                                                                         Ohio State has used phish-
            own  schools  —  in  simula-                                                                                        ing simulations for employ-
            tions meant to make them                                                                                            ees  since  2016.  Officials
            more adept at spotting real                                                                                         won't disclose exact results
            threats.                                                                                                            for security reasons but say
            When Ohio State University                                                                                          responses  have  improved
            did its first student-focused                                                                                       since  the  early  rounds
            phishing  in  January  —  a                                                                                         when, for example, a mes-
            strategy  also  used  in  the                                                                                       sage about a second-floor
            corporate world — over 18                                                                                           printer was clicked by peo-
            percent  of  the  recipients                                                                                        ple  in  facilities  that  didn't
            clicked through. The Univer-                                                                                        even have a second floor.
            sity of Alabama at Birming-                                                                                         In  a  hurried,  tech-reliant
            ham's  employee-focused                                                                                             culture  in  which  so  many
            phishing  awareness  cam-                                                                                           people exchange so much
            paign  snagged  over  7,000                                                                                         information  at  their  finger-
            people in March, or about                                                                                           tips  on  smartphones  and
            a quarter of the recipients.                                                                                        other devices, Patton said,
            Ohio State sophomore Eze-                                                                                           the battle is getting people
            quiel  Herrera,  who  prides                                                                                        to slow down.
            himself on quickly respond-                                                                                         The  practical,  experiential
            ing  to  messages,  was                                                                                             training  of  fake  phishing
            caught off guard twice by                                                                                           has proved more effective
            the  fake  phishing  emails.                                                                                        compared than slideshows,
            The  first  time,  he  said,  he                                                                                    webinars  or  other  com-
            felt  proud  his  school  was                                                                                       mon  types  of  training  that
            taking that kind of educa-                                                                                          can get stale, said Joanna
            tional  action.  The  second   A security analyst points to a button that Ohio State University email users can click to report sus-  Grama, who directs the cy-
            time left him frustrated.    pected phishing messages, Friday, March 30, 2018 in Columbus.         Associated Press  bersecurity program at the
            "I was sort of like, 'Wow, I'm                                                                                      higher  education  technol-
            really, really bad,'" Herrera,   of  what  makes  an  organi-  protect individuals and the  ecutors  accused  a  group   ogy association EDUCAUSE.
            19, said with a smile. Since   zation secure is what hap-  broader  campus  commu-     of  Iranians  of  hacking  the   The  risk,  of  course,  is  that
            then,  he  said,  he  has  be-  pens  between  an  individ-  nity  against  cyberattacks  computer systems of about   folks  will  feel  tricked,  so  it's
            come more cautious while     ual  and  their  keyboard  or  that  could  cost  far  more  320  universities  in  the  U.S.   important  that  the  training
            scrolling  through  emails   their phone."                than  the  phishing  simula-  and  abroad  to  steal  bil-  be  educational,  not  puni-
            from unfamiliar senders.     Patton  talks  about  it  like  a  tions.                 lions of dollars' worth of sci-  tive, Grama said.
            The faux phishing messages   digital vaccination, helping  Just  last  month,  U.S.  pros-  ence  and  engineering  re-  At  Alabama-Birmingham,
            mimic  emails  about  finan-                                                                                        one  faculty  member  de-
            cial aid, holidays, resetting                                                                                       cried  the  phishing  simula-
            passwords  or  other  topics                                                                                        tion as a waste of time, but
            but contain signs of poten-                                                                                         most  responses  were  posi-
            tial  fraud,  such  as  generic                                                                                     tive,  said  Curt  Carver,  the
            greetings,  requests  for  ur-                                                                                      university's  vice  president
            gent action or information,                                                                                         for information technology,
            spelling  errors,  and  send-                                                                                       who  recalls  first  hearing
            ers from unfamiliar domain                                                                                          about the concept of self-
            names.    Recipients   who                                                                                          phishing  over  a  decade
            click links in the emails are                                                                                       ago.
            redirected  to  tips  about                                                                                         Some  people  report  the
            good  cybersecurity  habits                                                                                         messages  as  suspicious,
            and how to spot and report                                                                                          and others send replies like
            real  attempts  at  stealing                                                                                        "Ha, you got me!" or "Didn't
            passwords or other sensitive                                                                                        get me this time!" A few, he
            information.                                                                                                        said,  expressed  interest  in
            "A phishing simulation helps                                                                                        making it more of a game,
            people understand the role                                                                                          wanting to gauge how well
            that  they  play  in  manag-                                                                                        they  detect  phishing  at-
            ing  security  —  that  it's  not                                                                                   tacks  compared  with  oth-
            up to their IT support or the                                                                                       ers.
            help desk or whoever that                                                                                           "They've  realized  ...  they
            they can sort of blindly walk                                                                                       can be a hero, they can be
            along,"  said  Helen  Patton,   Ohio State University sophomore Ezequiel Herrera looks up an old email about cybersecurity and   a person that helps protect
            Ohio  State's  chief  informa-  phishing during an interview on campus on, Friday, March 30, 2018 in Columbus. Associated Press   everybody  else,"  Carver
            tion  security  officer.  "A  lot                                                                                   said.q
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