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10                                                          AWEMainta                                           Diahuebs, 15 April 2021






















                  Our Financial Statements and Other Highlights



                 • The  MCB  Group  consists  of  15  companies   • Our  “Provisions”  decreased  significantly   44%  lower  than  previous  year.  However   pandemic  with  many  people  becoming   www.mcb-bank.com
                  operating local and international businesses   with 48% or NAF 73 million, mainly due to a   we  do  consider  the  “Net  result  after  tax”   sick and needing care and treatment in our
                  on  the  six  islands  of  the  Dutch  Caribbean   release in the provisions for Post-Retirement   a  commendable  performance  of  NAF  83   hospitals and nursing homes. Unfortunately
                  with offices and branches based in Curaçao,   Medical  Benefits,  due  to  a  change  in  the   million, for which we sincerely thank all our   some  also  passed  away  while  many  of  our
                  Aruba, Sint Maarten, Bonaire, Sint Eustatius   medical benefits program.   employees and especially our loyal clients.  citizens and businesses lost their income or
                  and  with  only  an  ATM  on  Saba.  The   • The  decrease  of  NAF  40  million  or  27%  in   had to adjust their lives to much less income.
                  information contained in these consolidated   “Other  liabilities”  was  largely  due  to  the   Loans  • The  needs  of  our  communities  increased
                  highlights  represents  the  total  of  the   payable our Group had at the previous year   • Our  management  together  with  our   manifold  and  our  Bank  assisted  where
                  financial statements of all 15 members of the   year-end  (2019)  for  the  purchase  of  the   Supervisory Board and especially our Board’s   possible  on  all  the  islands  with  monetary
                  MCB Group.                     minority shares in our banking activities on   Credit  Committee  continuously  monitors   contributions,   expertise,   advice   and
                 • The  consolidated  financial  statements  are   Sint Maarten.   the  Group’s  credit  risks  and  ensured  that   volunteers  to  the  several  Food  banks,
                  prepared  in  accordance  with  International   • Our  “Shareholders’  equity”  was  NAF  999.9   the loans in our loan portfolio remain well   hospitals,  schools,  churches,  sports  clubs,
                  Financial Reporting Standards (‘IFRS’).   million at year-end, just shy of NAF 1 billion,   diversified  by  customer,  size,  maturity  and   service clubs and Governments.
                 • We  continue  to  provide  more  than  the   growing  with  NAF  94  million  or  10%.  The   sectors.  • For us it was very logical and fitting that the
                  required disclosures and transparency of our   growth  in  capital  was  mainly  the  result  of     • The unexpected lockdown on our islands in   MCB-Prize in December 2020 had to be given
                  financial  statements  and  we  are  ready  and   not  distributing  dividends  in  2020  as   March 2020 and the impact on income and   to the epidemiologist Dr. Izzy Gerstenbluth
                  more than willing to discuss and clarify any   required by the Centrale Bank van Curaçao   revenue  across  each  business,  resulted  in   and his team at the Curaçao Public Health
                  aspect of these reports or statements.   en  Sint  Maarten  (CBCS),  coupled  with  a   our Bank being the first financial institution   Care  department  for  their  tireless  work  in
                                                 small increase in reserves.    to  offer  all  our  clients  a  moratorium  on   combatting  the  virus  as  well  as  educating
                 Balance Sheet and Equity                                       principal and interest payments for an initial   the population on the virus, its dangers, our
                 • Our  MCB  Group  is  represented  by  a  solid   Profit & Loss Statement  period of 3 months. After the initial period   behavior  and  precautions  required  during
                  consolidated  balance  sheet  as  well  as   • The  income  presented  in  our  financial   of  three  months,  we  continued  with  the   this time, through numerous television and
                  strong  individual  balance  sheets  of  our   statements  is  derived  from  both  local   same  moratorium  on  certain  islands,  while   radio presentations and interviews.
                  subsidiaries  with  good  quality  assets  and   and  international  activities  of  the  Group.   adjusted such for the other islands in order   • A very special commendation goes to all the
                  high liquidity as key strengths to withstand   These income streams continue to be well-  to better align with the economic realities on   doctors, nurses, specialists and other people
                  the current uncertain and complex business   diversified.     the ground and the measures and facilities   working  in  the  health  care  sector  and  the
                  environment.  The  economic  challenges   • In  2020,  the  Covid-19  pandemic  caused   offered by the Government on each island.   many volunteers protecting and saving the
                  experienced  due  to  Covid-19  required   Governments  all  over  the  world  including   In  addition,  we  worked  with  clients  in   lives of many of our citizens. It is in times
                  adjustments  on  our  part  in  terms  of   the Dutch Caribbean to implement stringent   restructuring and creating loan agreements   of crisis and need that we observe the true
                  operational  changes,  customer  support   measures  such  as  closure  of  borders  and   and payment plans in accordance with their   character of a population: masha danki!
                  and   community   outreach   programs.   internal lockdown. This resulted in a marked   repayment abilities.
                  Notwithstanding  the  significant  impact  of   decrease in business volumes and associated   • Our  “Loans  and  advances  to  customers”   The Future
                  Covid-19, the Bank was still able to grow in   income in most sectors of our economies.   increased  a  modest  NAF  49  million  (1%)   • You  could  say  that  after  a  year  like  2020
                  key  areas  relating  to  capital,  solvency  and   • It  goes  without  saying  that  the  decreased   to NAF 4.3 billion. While the quality of our   nobody would dare predict the future. Indeed
                  liquidity.                     business volumes had a substantial impact on   portfolio remains healthy, as can be expected   that  is  probably  the  case,  but  we  do  know
                 • All stakeholders can count and rely on the   our Group’s “Operating income” caused by   the  pandemic  had  a  large  impact  on  the   that  the  future  will  be  very  different  from
                  Group’s  Management  and  the  Supervisory   reduction in “Net interest income”, “Net fee   portfolio  and  our  “Allowance  for  expected   the recent past and it is our responsibility to
                  Board’s  advice  and  counsel  in  continuing   and commission income” as well as “Income   credit loss” increased with NAF 69 million.  prepare our MCB Group for any future.
                  to  further  strengthen  and  build  the  Bank’s   from  foreign  exchange  transactions”.  Our   • In our view, preparing for the future means
                  balance sheet and capital position.   “Operating income” decreased with NAF 60   Taxes      to envision how that future could look like,
                 • In 2016 MCB Group’s total assets exceeded   million or 12 %.   • MCB Group contributed NAF 124 million to   what  are  the  main  “ingredients”  or  factors
                  the  NAF  7  billion  mark,  while  in  2020  the   • As  indicated,  the  interest  rates  in  the   the public coffers of our countries with the   such  a  future  would  entail,  and  equally
                  Group surpassed the NAF 8 billion mark.  international  and  local  markets  decreased   total of all the taxes, fees and premiums paid   important  organizing  ourselves  to  be  as
                 • Total  assets  reached  NAF  8.254  million  in   during 2020 and this resulted in a decline in   in 2020.   flexible as possible in order to readily adapt
                  2020,  a  growth  of  NAF  391  million  or  5%   “Net interest income” with 10% or NAF 30   • MCB Group’s profit tax obligation resulting   to an even faster pace of change.
                  especially thanks to the growth in customers’   million.      from operations in 2020 was NAF 14 million,   • We are sure that digitization of services and
                  deposits.                     • The  lack  of  international  transactions   while our Group also paid NAF 8 million in   products will play a key role in the lives of
                 • The “Customers’ deposits” passed the NAF   especially  tourism  related  and  other  such   turnover taxes.   our  clients  and  employees,  with  concepts
                  7  billion  mark  for  the  first  time,  growing   business  activities  reflected  in  the  “Net   • Our employees paid wage taxes amounting   that were introduced or accelerated in 2020,
                  6% or NAF 404 million, resulting from the   fee  and  commission  income”,  decreased   to NAF 26 million, and the social premiums   such as remote working or work from home,
                  trust we received from our corporate, retail   with  a  whopping  24%  or  NAF  34  million.   paid were NAF 22 million.  mobile-, online- and video-banking, real-time
                  and public clients. We are very grateful for   Similarly,  “Income  from  foreign  exchange   • Despite  the  decrease  in  international   payments,  different  roles  for  branches  and
                  the  confidence  that  our  customers  have  in   transactions”  decreased  substantially  with   transactions,  in  2020  the  foreign  exchange   many more.
                  the  MCB  Group  and  as  always  we  remain   NAF 11 million (21%).   license fee collected on behalf of the Central   • We  also  observed  and  realized  that  these
                  committed to a very responsible use of these   • Unfortunately  our  “Operating  expenses”   Banks  to  be  remitted  to  the  Governments   changes in methods bring new and increased
                  funds.                         increased with NAF 15 million (5%), mainly as   amounted to NAF 52 million.  risks such as many forms of cyber risk and
                 • Most of the deposits are used for the financial   a result of the large increase in “Credit loss   that we must find ways to protect our clients
                  needs of local businesses and individuals and   expenses”  compensated  somewhat  by  the   Employment  and ourselves.
                  despite  the  challenging  year  where  many   decrease  in  “Salaries  and  other  employee   • At an early stage in the initial lockdown in   • It  is  up  to  us  to  lead  these  changes,  and
                  businesses were closed for most of the year,   expenses”.     March,  management  decided  to  actively   thereby  striking  the  right  balance  between
                  our    “Loans  and  advances  to  customers”   • The decrease with NAF 61 million (30%) in   review  the  internal  operations  of  the  MCB   digital  and  personal  service  and  advice  to
                  increased modestly with NAF 49 million (1%)   “Salaries  and  other  employee  expenses”   Group  and  identify  the  opportunities  for   our customers.
                  to NAF 4.3 billion. Part of this amount came   was  influenced  by  three  main  factors.  The   efficiencies  and  improvement  in  service   • We  wish  to  thank  our  loyal  employees  for
                  from  the  payment  moratoriums  our  Group   Salaries and direct benefits decreased with   levels  to  our  clients.  At  the  same  time  we   their incredible achievements and support in
                  offered to our commercial and retail clients   NAF 12 million, the Post-retirement medical   decided  to  outsource  certain  services  and   2020, our Board for their continued advice,
                  for  an  initial  period  of  3  months,  followed   benefits  decreased  with  NAF  64  million,   also offered all our employees that qualified,   counsel and oversight, our shareholders for
                  by  subsequent  moratoriums  to  assist  and   which were partly offset by an increase for   an  early  retirement  option.  All  these   their  understanding  and  patience,  and  our
                  alleviate their decrease in income.  an early retirement plan with NAF 20 million.   measures created opportunities for younger   regulators  for  their  supervision.  Lastly,  we
                 • The  investment  book  continues  to  be   The main causes for these movements were   colleagues with new and different skillsets.   thank  our  communities  that  we  serve  and
                  managed in a responsible and conservative   the  mentioned  change  in  medical  benefits   • As a result of the actions taken, the number   care for and our citizens for their resilience
                  manner, represented by “Cash and due from   program and the early retirement of several   of employees decreased with 147 during the   and perseverance.
                  banks”  for  a  total  of  NAF  2.9  billion  and   employees during 2020.  year. As at December 31, 2020, MCB Group   • In 2021 our banking Group hopes to celebrate
                  “Investment  securities”  NAF  881  million.  A   • The  “Credit  loss  expenses  on  financial   employed 1,350 compared to 1,497 at the end   its  105th  anniversary  and  as  we  prepare,
                  large part was deposited with our Regulators   assets  and  contingent  liabilities”  increased   of 2019.  adjust and reinvent ourselves for the post-
                  as  statutory  reserve  requirement,  bearing   with  NAF  79  million  to  NAF  87  million.   • In  2020,  MCB  Group  paid  its  employees   Covid  world  we  feel  it  only  appropriate
                  no interest. Unfortunately in 2020, interest   This  substantial  increase  was  caused  by   NAF  105  million  in  salaries,  not  including   to  renew  our  unwavering  commitment
                  rates  on  the  international  market  for  USD   the current economic condition due to the   social benefits, pensions, medical and other   to  continue  providing  you  with  the  best
                  deposits were close to zero, which resulted   pandemic, management’s outlook regarding   insurances.  possible  financial  products  and  services  in
                  in interest income on overseas investments   the  economies  of  our  islands  and  other   the Dutch Caribbean.
                  such  as  Treasury  Bills  and  deposits   implications related to the pandemic on our   Our communities
                  with  Correspondent  banks  to  decrease   loan portfolio given current information.  • The  year  2020  undoubtedly  will  be
                  substantially.                • In light of the above, the performance was   remembered  as  the  year  of  the  Covid
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