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Creating and Protecting Value: Understanding and Implementing Enterprise Risk Management   |    7







                   That clarity of the role and objective of ERM is also useful
                   in building a culture where all members of the organization       EX AMPLE 4
                   understand that managing risk is a part of their day-to-day   Fitting ERM with the Culture
                   responsibilities. Education and communications concerning        of the Organization
                   the role and objective of ERM are needed and they become
                   the enablers to help establish and build the desired risk   At a transportation company, the internal
                   culture. These communications should be widespread     audit function became the catalyst for not
                   across the organization and iterative. They should articulate   only developing the company’s ERM process
                   not only the role and objective of ERM but the priority that   but ensuring that it fit the culture of the
                   management places on this activity as being an important   organization. Internal audit designed the
                   process helping the organization achieve its mission, vision,   ERM process and activities to fit the culture
                                                                          and management style of the organization.
                   and core values. The communications should also be simple   For example, the organization does not have
                   and straight forward so that people can understand how this   a CRO or dedicated risk staff as that may
                   activity relates to them personally.                    be perceived as adding bureaucracy in an
                                                                           organization that prides itself on running
                   Theme 3.                                                 “lean.” However, they do have a robust,
                   ERM must be integrated into the fabric and             consistent risk management methodology,
                   culture of the organization                             terminology, and reporting processes that
                   As noted above, one of the clear “lessons learned” during   are executed by their Management Risk
                   the evolution of ERM is that successful ERM activities   Committee. Management has accepted
                   must be integrated into the organization’s culture and core   and embraced the ERM process and has
                   strategy-setting and performance processes. Integration   integrated ERM within the annual business
                                                                            planning cycle. In addition, the Board is
                   with those core business processes is necessary to achieve   engaged and values an ERM program
                   the real benefit of ERM and it also is helpful in avoiding   with a solid footing that underpins all their
                   the misconception that ERM is just a separate compliance         enterprise activities.
                   or regulatory driven staff function. In the early years of
                   ERM, unfortunately, some organizations did not have this
                   clarity and understanding, and undertook ERM activities
                   that were not aligned with strategy and not integrated with   Particularly for organizations just starting an ERM initiative,
                   the business. Therefore, they struggled to understand the   integrating with existing processes also provides a simpler
                   benefit they were receiving for their investment.   path for initiating ERM than creating an entire separate
                                                                     process and function. Organizations already have processes
                   The importance of culture is also reflected in Principle 3   in place for establishing their strategies and implementing
                   of the revised COSO ERM framework which states, “The   them in their lines of business. They also typically have a
                   organization defines the desired behaviors that characterize   performance measurement or budget process to assess
                   the entity’s desired culture.” That principle also notes that,   their performance. Integrating enterprise risk management
                   “It is up to the board of directors and management to define   activities into these existing processes is not only simpler
                   the desired culture of the entity as a whole and of the   but reinforces the concept that the risk activities are
                   individuals within it.”                           related to and focused on the performance and value
                                                                     of the organization. In particular, as the ERM process is
                                                                     directly linked to the organization’s planning and strategy
                                                                     development processes, integrating ERM with those specific
                                                                     processes makes good sense and is necessary. Integration
                                                                     with these existing processes also is more likely to be
                                                                     lower cost than creating complete stand-alone functions.
                                                                     As the risk management activities are also broadened into
                                                                     and across the business activities, they also help build and
                                                                     evolve the culture to include risk awareness at all levels of
                                                                     the organization.










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