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16 | Creating and Protecting Value: Understanding and Implementing Enterprise Risk Management
Utilizing these two models in the sequence of first Step 6.
identifying the critical strategies and then the related key Develop a Consolidated Action Plan and Communicate to
risks provides a methodology that is consistent with the Board and Management
COSO ERM principles, including starting the process by Develop action plans and respond and manage the risks
focusing on the strategies not the risks. The Strategic Risk identified. Enterprise risk management is more than just
Assessment Process and related models also provide an identifying risks. The real value of ERM is developing action
approach to identify and work with a manageable number plans to respond and manage the risk identified. This is the
of critical risks that are most significant in regard to the key to helping the organization achieve its strategy and
key strategies of the organization. This process also business objectives. An effective ERM process develops
establishes a clear linkage between the strategies and the and implements risk responses to enhance its ability to be
related risks and provides a way to prioritize those risks. successful. This is consistent with Principle 13 of COSO
ERM Framework which indicates that: “The organization
identifies and selects risk responses.”
EX AMPLE 11
Thinking the “Unthinkable” Risk responses in an action plan may take many forms.
The 2017 ERM Framework cites five types of risk
The audit committee chair of a public responses; accept, avoid, pursue, reduce, and share. The
company believed that the audit committee risk response to each critical risk identified needs to be
did not have sufficient time in its regular appropriate for that specific risk and the organization’s
agenda for detailed discussions on the risk appetite. The action plans should be developed and
topics of risk and ERM given their normal combined into a consolidated action plan addressing the
committee activities. In particular, the chair organization’s responses to the critical risk identified. The
was concerned that among other risks, action plan should also prioritize actions and responses
the audit committee needed to consider
“unthinkable risks,” which are low-frequency/ and allocate resources across those actions. In particular,
high-severity risks that do not generally the organization should assign specific responsibility and
receive the same level of focus as high- accountability for actions and monitoring.
probability/high impact risks. Accordingly,
they added four meetings to the annual The consolidated initial action plan should then be presented
audit committee agenda that would be to and discussed with the board and management. Here, the
focused solely on risk and ERM. One organization’s risk leader or management risk committee
meeting is focused solely on cybersecurity. should be actively engaged. Consideration should also be
Two other meetings are focused on selected given to developing a communications plan to communicate
risk topics as circumstances dictate. The risk identified and responses across the organization
fourth meeting is then devoted solely to a
discussion of “unthinkable risks” and has
proven to be very valuable in fostering Step 7.
robust discussion among the directors Develop and/or Enhance Risk Reporting
and identifying new areas of risk for Consider risk reporting that will be part of the organization’s
consideration. ongoing ERM process. Given the dynamic nature of risk
and ongoing changes to the organization’s strategies,
a robust risk reporting process is necessary. Initial risk
reporting should be simple and clear. In particular, users
For additional information regarding identifying and of the risk reporting should receive information that is
assessing risks, review the Performance component of focused, understandable, and clearly communicates risk
the COSO ERM framework and Principles 10 – 14 that are priorities and severity. As risk management processes
contained in that component. mature, risk reporting can become more granular and
detailed and possibly include some quantification. The
organization should also consider how its risk reporting
process fits and integrates into its existing performance
measurement processes rather than developing a separate
line of reporting. A starting point here is to review its existing
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