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3. Performance for ESG-related risks





            Table 3a.4: Examples of precise ESG-related risk definitions

             Precise risk definition  ESG issue or   Root cause            Impact on strategy, objectives
                                 megatrend                                 and performance
             The possibility that    Water scarcity  The organization has invested primarily   Water scarcity may impact the ability to
             drought will impact crop         in water-intensive crops and therefore   produce enough crops at the right price to
             yields and revenue               will be impacted by water scarcity   meet the organization’s revenue goals.
                                              during April and May.
             The possibility that a   Demographic   The entity’s customer base in Europe    The declining number of domestic
             declining customer base   shifts  is declining because of negative    customers in Europe could decrease
             will impact sales                population growth, an aging population   revenue and profitability.
                                              and restrictive immigration laws.
             The possibility that    Anti-corruption  The entity operates in markets where   Bribery violates the US Foreign Corrupt
             participating in corrupt         corruption is commonplace and does   Practices Act, UK anti-bribery legislation
             activities will impact the       not have processes in place to assess   and the entity’s core values and would
             entity’s operations              due diligence risks.         preclude operations in those countries.


            Analyzing root cause
            Each risk in the inventory is driven by an underlying cause. Root cause
            analysis is a useful approach to understanding these drivers of business risk.   Guidance
            It helps isolate the required changes so that entities can address a problem
            at its source rather than its symptoms.                                  Use root cause
            Collaborating to determine root cause increases the breadth of knowledge,      analysis to understand
            understanding and experience, which can make the analysis more robust.      drivers of the risk
            Organizations should consider involving senior management and daily
            operations personnel to support this analysis.
            Tools for understanding root causes include the five whys, cause-and-effect diagrams, hypothesis testing
            and comparative analysis. The example below illustrates how an organization may perform root cause analysis
            in practice.



              The five whys
              Asking “why” is key to effective root cause analysis. The “five whys” tool, starting with the issue or
              observation, guides managers to continue to ask “why” until they arrive at the root cause. For example:
              Issue: The safety performance at one of the facilities is significantly worse than organizational averages,
                    presenting an increased risk to the entity and inhibiting the ability to achieve the goal of zero
                    incidents.
              Why? There is a higher level of Occupational Safety and Health Administration (OHSA) violations at the
                    facility than at other facilities.
              Why? Workers at the facility are not using appropriate personal protective equipment (PPE) at all times.
              Why? Workers at the facility are not being provided with appropriate PPE equipment and training.
              Why? There is no specific environmental health and safety (EH&S) action plan for improvement at
                    this facility.

              Why? This facility was recently acquired by another entity, and its due diligence processes did not
                    adequately assess the (EH&S) gaps existing in that entity.



















        46                             Enterprise Risk Management | Applying enterprise risk management to environmental, social and governance-related risks  •  October 2018
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