Page 90 - MAEPS - Journey Through the Decade

Journey through the decade: An Agro-Wonderland Tale

M AEPS: KL’s

Central Park

NORAFIZAH RAHMAN
MAEPS Chief Operating Officer

M AEPS has something for industry has helped me run MAEPS.
My experience in the hospitality
everyone.
Having started
the years, especially during my time
working in MAEPS since 2010 and The knowledge I have acquired over
serving as its chief operating officer working for a luxury hotel chain,
since 2017, Norafizah Rahman has taught me to handle people’s
believes MAEPS has the potential to expectations and provide only the best.
be the nation’s top attraction for the There’s so much more we can do
young and old. at MAEPS. It is already a permanent
She shares her views about the feature for so many events and trade
agro-wonderland and plans for it to shows but we can also be a business
grow even further. hub, a recreational venue and a great
place for children to have fun.
I would like to see MAEPS be a
public park, like Central Park in New
When I first joined MAEPS eight York. The masses can come to MAEPS
years ago, there was no strong for a jog, a walk in the park, or sit on
sales and marketing team. With the benches near the lake.
experience in the hotel industry, I We must make it grow. Not just
quickly set up a team and from there we within MAEPS but the relevant
we introduced an operations team government agencies and stakeholders
catering to our customers. are encouraged to claim ownership
After my first year in MAEPS, I through their programmes. That is
realised our main focus should be how they can then be part of our
consumer-based events. That should journey and together we can develop
be our niche market. And it’s proven MAEPS further.
to be true. MAEPS’ old tagline was ‘Destination
We found the right formula in for all’. Today, the tagline is ‘Your
making us successful through our events the MAEPS way’.
uniqueness. We are the only venue in I, however, believe that MAEPS’
the country that offers ample space vision is a combination of both the
outdoors and indoors. Our vast area mottos. It is a destination for all and
has been our selling point – so big your events here will be the MAEPS
that we can cater for automotive way.”
events and even have an outdoor
track.
By being unique, we can elevate
our customer experience.

88